Technical Business Analysis – Advisor I

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Job Title

Technical Business Analysis – Advisor I

About your role:

As a Technical Business Analyst within Issuer Solutions at Fiserv, you will support technology delivery initiatives by translating complex business needs into clear, actionable requirements for scalable and secure solutions. You will work across product, engineering, quality assurance, and business teams to improve delivery quality, support enterprise priorities, and help create outcomes that strengthen client experience and operational performance.

What you'll do:

• Lead requirements elicitation, analysis, and documentation for technology solutions, system enhancements, and integrations.
• Partner with business and technology stakeholders to define business requirements, process flows, data mappings, and business rules.
• Create, refine, and manage Jira stories, acceptance criteria, and backlog items aligned to delivery priorities.
• Collaborate with developers, architects, quality assurance, and business partners to support alignment across the full delivery lifecycle.
• Facilitate requirement discussions, clarify open questions, and support decision-making across cross-functional teams.
• Support system integration testing, defect triage, production issue analysis, and resolution activities as needed.
• Maintain analysis documentation and contribute to standard methodologies that improve team delivery practices and documentation quality.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 10+ years of experience in technical business analysis within complex technology environments, including requirements elicitation, analysis, and documentation for enterprise solutions.
• 8+ years of experience supporting technology delivery across cross-functional teams, including product, engineering, quality assurance, and business stakeholders.
• 6+ years of experience working in Agile or Scrum environments using Jira to manage stories, backlog items, and delivery priorities.
• 6+ years of experience analyzing system integrations, multi-system data flows, business rules, and end-to-end process impacts.
• Experience translating complex business requirements into scalable technical solutions and measurable functional requirements.
• Strong ability to document requirements traceability, acceptance criteria, process flows, and data mappings using standard analysis practices.
• Bachelor's Degree in business, information systems, computer science, or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience in financial services, payments, or fintech environments.
• Familiarity with requirements management, testing, or validation tools.
• Working knowledge of DevOps practices, continuous integration and continuous delivery (CI/CD) pipelines, and release support processes.
• Experience mentoring junior analysts or supporting large-scale enterprise initiatives.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Salary Range

$100,000.00 - $165,600.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.