Inside the Role
The Technical Business Systems Analyst III serves as a senior-level liaison between business stakeholders and technical teams, providing expertise in the analysis, design, implementation, enhancement, and support of enterprise business systems. This role is responsible for understanding complex business processes, identifying technology solutions, managing system integrations, and ensuring applications align with organizational objectives.
The incumbent leads cross-functional projects, drives continuous improvement initiatives, performs advanced business and systems analysis, and provides technical guidance to junior analysts. This role requires strong analytical capabilities, project leadership skills, and expertise in enterprise applications, data management, integrations, and business process optimization
Posting Information
We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.
We Take Care of Our Team
Position offers a starting salary range of $104,000 – $133,000 USD
Pay offered dependent on knowledge, skills, and experience.
Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.
What You Drive at DTNA
- Analyze, design, and implement enterprise IT solutions supporting engineering operations for a heavy-duty commercial vehicle manufacturer, including powertrain test lab systems, project time management, and overtime tracking applications.
- Gather, document, and validate business requirements from multiple stakeholder groups (technicians, supervisors, engineering managers, and finance teams) to develop Business Requirement Documents (BRDs) for custom and third-party application solutions.
- Evaluate and recommend software solutions by conducting vendor assessments, coordinating product demonstrations, developing decision matrices, and performing cost-benefit analyses to identify the best-fit replacement for legacy enterprise systems
- Lead end-to-end IT project management activities including scope definition, milestone planning, timeline development, risk assessment, and stakeholder communication for application replacement and modernization initiatives serving 300+ engineering users.
- Design and present mock screens, technical requirement documents, and solution proposals to business stakeholders and IT leadership, incorporating data security, compliance, and integration considerations with ERP systems
- Coordinate with internal custom application development teams and external vendors to oversee software delivery, release management, and change management processes for engineering IT solutions.
- Support the deployment and maintenance of global Product Lifecycle Management (PLM) solutions, including PLATON, by managing requirements, testing, and release activities in collaboration with regional and global IT partners.
- User Support for the local Engineers on PLM and other Daimler Truck Engineering IT systems
- Create and maintain technical documentation for custom applications, IT operations procedures, and system integration workflows to ensure knowledge transfer and audit compliance.
Knowledge You Should Bring
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering
- 5 years of progressive experience in business systems analysis, IT solution delivery, or software development in an enterprise environment.
- 5 years experience in business requirements gathering and documentation, including creation of Business Requirement Documents (BRDs) for enterprise IT solutions.
- Extensive experience in vendor evaluation and solution selection using decision matrices, product demonstrations, and cost-benefit analysis.
- IT project management including scope definition, milestone planning, timeline development, risk assessment, and stakeholder coordination.
- Software delivery lifecycle management including change management, release management, and deployment coordination.
- Enterprise application integration, including interfaces with ERP systems (e.g., SAP or similar cost allocation and financial systems).
- Java-based application development, migration, or support in an enterprise environment.Database management and SQL-based reporting for enterprise application data.
- Custom application requirements specification, including mock-up/prototype development and technical specification review.
- Working knowledge of commercial vehicle or heavy equipment product development processes and engineering workflows in a manufacturing environment.
- Working level understanding of global engineering IT systems, including Product Lifecycle Management (PLM) platforms and engineering methods/tools used in vehicle or equipment development.
Exceptional Candidates Might Have
- Master's degree in Information Systems, Business Administration, or related discipline.
- Professional certifications such as: CBAP (Certified Business Analysis Professional) PMI-PBA (Professional in Business Analysis) PMP (Project Management Professional) Agile/Scrum Certifications ITIL Foundation
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s)-
Detroit, MI US. Relocation assistance is not available for this position.
Schedule Type:
Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.
At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.
That is what we are working toward - for all who keep the world moving.
U.S. Visa sponsorship available if you qualify under the following:
- Hold a valid existing Visa (L1A, L1B, L2, TN, H1B, H4 EAD, OPT EAD, CPT)
- Daimler Truck North America employees working under an existing U.S. Daimler Truck North America Visa
- Those eligible for a TN Visa (Canadian or Mexican National working in an Engineering, Accounting or Scientific Technologist capacity with an aligning degree)
- Those eligible for an L-1 (inter-company) Daimler Truck visa under the Corporate Blanket L-1 program would require at least one-year of qualifying experience in the last three years
Additional Information
- Final candidate must successfully complete a criminal background check
- Final candidate may be required to successfully complete a pre-employment drug screen
- Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
- EEO - Disabled/Veterans
Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.
