Technical Consultant

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

American Express Global Business Travel is dedicated to helping its clients realize the greatest possible value from their investment in travel through increased cost savings, outstanding customer service and providing leading-edge technology solutions. The Enterprise Profile Platforms Services team implements, integrates, and maintains the end-to-end travel technology solutions.

The Enterprise Profile Platforms Services team seeks technology savvy and innovative individuals to join our team. This role involves consulting with internal & external resources. In this role, you will be working with the product team, customers, and technology developers.

What You’ll Do

• Gather client-specific field-level profile mapping requirements from Implementations and Deployment
• Consult with client IT teams on how to develop API HR Feeds and File HR Feeds to transmit traveler profiles to Amex GBT’s profile system and Online Booking Tools
• Learn the capabilities, limitations, and nuances of the tools that the HR Feed transmits data to
• Learn how traveler profile data flows throughout GBT’s ecosystem of products
• Translate customer requirements into configurable solutions
• Identify enhancements and partner with development groups
• Automate and streamline processes to continually reduce end-to-end operating costs
• Adhere to SLAs, contractual agreements and legal compliance
• Ability to work with ambiguous definition or requirements and produce tangible solutions

What We’re Looking For

• Experience in Project management, business analysis, or related functions.
• Strong Analytical and problem-solving skills with attention to detail.
• Ability to interpret complex data and recommend effective solutions.
• Excellent communication and stakeholder management skills.
• Self-motivated professional capable of managing multiple priorities in a fast-paced environment.
• Ability to drive results independently and within cross-functional teams.

     

Location

Manila, Philippines

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

This role is for CWT, a member of the American Express Global Business Travel family of companies.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!