Req number:
R7819Employment type:
Full timeWorksite flexibility:
HybridCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a motivated Technical Consultant ready to take us to the next level! If you have 3–5+ years of experience in IT training, enablement, instructional design, or curriculum development and are looking for your next career move, apply now.Job Description
We are looking for a Technical Consultant to focus on coordinating training and knowledge-sharing across IT units, ensuring that investments in vendors, tools, and SMEs translate into structured learning, reusable assets, and improved execution across teams. This position will be a full-time contract and hybrid in Trenton, NJ.
Hybrid schedule is desired. 1-2 days per week in person is preferred.
What You'll Do
Develop and maintain a ~6-month IT enablement roadmap aligned to key initiatives
Partner with SMEs (AWS, Salesforce, MuleSoft, AI, etc.) to identify skill gaps and coordinate training
Translate technical knowledge into structured sessions, materials, and reusable assets (playbooks, guides, templates)
Design and develop training curriculum and instructional content — not just coordinate delivery
Coordinate and schedule training sessions across audiences (executive, supervisor, functional teams)
Work with supervisors to align training to real project needs and team gaps
Deliver 2–3 pilot sessions (e.g., AI/GenAI, Agile, ITIL) and refine approach based on feedback
Establish lightweight tracking for training participation, skill gaps, and adoption
Provide periodic updates on progress, engagement, and impact
What You'll Need
Required:
10+ years of overall IT experience
3–5+ years of experience in IT training, enablement, instructional design, or curriculum development
Experience working across multiple IT domains (e.g., AppDev, Cloud, IT Operations, Platforms)
Demonstrated proficiency with AI tools (e.g., ChatGPT, Claude, or similar) to accelerate content development, training material creation, and documentation
Demonstrated ability to build training content from scratch — not solely facilitate existing material
Ability to translate technical concepts into practical, user-friendly training content
Experience developing roadmaps, training plans, or reusable documentation
Strong coordination and stakeholder management skills across technical teams and leadership
Preferred:
12+ years of IT experience
Experience establishing or supporting an IT enablement or capability-building function from the ground up
Familiarity with Agile methodologies and ITIL framework
Exposure to AI/GenAI tools and use cases in IT environments
Experience with platforms such as AWS, MuleSoft, Salesforce, and ServiceNow
Experience with Learning Management Systems (LMS) — evaluation, implementation, or administration
Experience delivering executive-level presentations or training sessions
NJ public sector or large government enterprise experience strongly preferred
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
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Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
EEO Statement
It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
$75 to $85 per hourThe pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.