Cape Town, South Africa Office, South Africa
Onsite
Are you driven to provide consistent, high-quality work? Are you knowledgeable about software, databases, and data analysis? Do you enjoy solving technical challenges while helping clients successfully implement software? Are you comfortable managing multiple projects, collaborating across teams, and working in a highly regulated environment?
If you answered "Yes" to any of these questions, you may be our next Technical Consultant – Affordable Housing!
Our Technical Consultants work closely with clients and internal teams to configure, customize, and implement MRI's Affordable Housing software solutions. You'll play a key role in analyzing client data, converting and migrating databases, developing SQL solutions, and ensuring clients are successfully onboarded to MRI's platform. You'll also help clients understand how our software supports complex affordable and public housing compliance requirements while providing training and ongoing implementation support.
Please note, this position is required to work in accordance with U.S. hours (EST) 8:30am-5:00pm (EST) as well as observing U.S. Public Holidays.
We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.
You Will
Partner with clients to understand their business needs and implementation goals.
Analyze affordable and public housing source data to determine data availability and migration readiness.
Translate business requirements into technical specifications and documented solutions.
Develop reusable SQL queries to stage, validate, and convert client data from legacy systems.
Utilize SQL and ETL tools to perform data conversions and migrations.
Migrate client databases to the MRI Cloud platform.
Create reports using MRI Toolkit and SQL Server Reporting Services (SSRS).
Interpret affordable and public housing regulations and understand how they impact software configuration, data conversion, and implementation.
Configure and customize MRI software to meet client business and compliance requirements.
Present technical solutions to both technical and non-technical stakeholders while gathering feedback throughout the implementation process.
Train clients on MRI software functionality and best practices.
Collaborate with Professional Services, Support, and Product teams through Jira to identify, troubleshoot, and resolve implementation issues before and after go-live.
Work collaboratively with teammates to solve complex technical and business challenges.
Optimize SQL queries and long-running data processes to improve performance and efficiency.
Validate converted data to ensure quality, accuracy, and successful implementation outcomes.
Share knowledge and best practices with teammates to continuously improve internal processes and client experience.
You Have
A client-first mindset with a passion for delivering high-quality solutions.
Strong analytical and problem-solving skills.
Excellent organizational, project management, and time management abilities.
Strong attention to detail.
Experience working with relational databases.
Previous experience writing SQL queries.
Experience with ETL tools is preferred.
Experience with database migrations or data conversion is preferred.
Experience optimizing SQL queries or data processes is a plus.
Knowledge of affordable or public housing programs, regulations, or property management software is a plus.
Strong verbal and written communication skills with the ability to explain technical concepts to non-technical audiences.
Experience training customers or end users.
Bachelor's degree or equivalent work experience.
Previous consulting or customer-facing experience is preferred.
We’re obsessed with making this the best job you’ve ever had!
We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:
We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
Have confidence in your health with our offered Medical Aid Scheme.
Invest in our competitive Personal Pension plan and help set you up for your future.
Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!
Further your professional development with our Tuition Reimbursement Schemes
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
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