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Houston, Texas, United States
Onsite
Not Available
Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration.
We are looking for a Technical Customer Service Representative I located in Houston, TX. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet.
What's In It For You:
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement
The chance to Improve Lives in our community with regular outreach and volunteerism opportunities
The chance to join a learning and problem-solving culture
Comprehensive benefits package that includes medical, dental, vision, 401(k) with company matching and more!
What You Will Do:
Identify and quote the appropriate technical solution to meet the customer requirements
Enable growth by providing the Outside Sales team with quotations, technical answers/solutions, and order management support
Liaison with sales, engineering, manufacturing, and external representatives to optimize business.
Support all customer service functions and assist as needed
Generate new business and ensure growth of existing accounts
Provide technical training to clients and employees
Communicate customer feedback for customer experience information and future product development
Manage internal and external resources to ensure sales quotes are accurate and on time
Participate in Lean events with active involvement in CI initiatives
Report unsafe acts or conditions to supervision immediately as noticed
Position Details:
Candidate must reside in: Houston TX, or surrounding areas
New hire orientation is provided
On the job training on processes, procedures, and product assembly
Immigration sponsorship is not provided for this position
PPE requirements include safety glasses and steel toes
Minimum Qualifications:
Bachelor’s degree in Mechanical, Industrial or Chemical Engineering; or equivalent technical sales and customer service experience (4 years of CSR or TSR experience)
2 years of technical sales experience with similar control valve products
Proficient experience in sales and ERP system software
Proficient in MS Windows, Word, Excel, and PowerPoint
1 year experience in control valve sizing program
Strong technical solution and development skills
Must be able to apply ideas in the technical field to practical business problems
Strong oral and written communications skills
Must be able to communicate technical concepts and designs clearly
Experience in negotiations and the ability to establish mutually beneficial commitments and expectations with customers
Knowledge and the ability to adhere to export control regulations
2 years of experience in project management and customer presentations
Excellent interpersonal skills
Is open to change and new information
Show respect, understanding, and concern for others
Demonstrate a personable, positive, and enthusiastic attitude
Must have a professional and positive attitude as well as a passion for continuous improvement
Physical Demands:
Minimal climbing stairs, lifting up to 10lbs., reaching, twisting, stretching, pushing, pulling, standing and walking.
Constant collating/filing, using a keyboard and mouse, viewing computer monitors, dialing, sitting, standing, seeing, hearing, writing and speaking.
Preferred Qualifications:
Proficient in Oracle sales platform
Advanced in MS Windows, Word, Excel, and PowerPoint
Experience in quoting software and tools
Advanced experience in control valve sizing program
About Us:
ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that’s been our mission for nearly a century.
We are a technology company that unlocks access to energy for the benefit of all. As innovators, that’s been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there.
For more news and information, visit SLB.com
Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal.
Our Commitment to Diversity and Inclusion
We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.