Technical Director

Accountabilities

• Develop and maintain strong relationships with key customers, including veterinarians and nutritionists, as well as industry influencers, key opinion leaders, research institutions, and regional and national industry associations.
• Lead strategic technical initiatives designed to strengthen market presence, customer value, and industry engagement.
• Provide technical expertise and support to sales teams during virtual and in-person customer and prospect meetings.
• Deliver compelling technical presentations at customer meetings, prospect engagements, industry events, and other targeted forums.
• Develop technical content, including bulletins, scientific papers, product-support materials, and other resources that communicate product value and technical differentiation.
• Identify technical or value gaps and develop plans to address them through third-party research, complementary products, internal research, field trials, or technical publications.
• Participate actively in relevant professional and industry associations to strengthen relationships and maintain awareness of market developments.
• Partner with Marketing to align technical content, campaign messaging, and customer-facing documentation.
• Maintain accurate customer, prospect, and key influencer records and interactions within Salesforce CRM and contribute to technical reporting and dashboards.
• Assess technical training needs across the sales organization and facilitate or deliver training programs to strengthen technical capabilities.
• Prepare technical reports and develop protocols for field trials and research initiatives.
• Analyze, organize, and interpret trial data to generate actionable insights for research, customer support, and sales initiatives.
• Collaborate across technical, sales, marketing, and other functions to achieve customer and product objectives.

Requirements

• Master’s degree in Poultry Science or Animal Science, or a Doctor of Veterinary Medicine (DVM) degree.
• 5+ years of experience within the poultry or swine industry, with practical knowledge of the poultry sector, its structure, market dynamics, and key industry influencers.
• Demonstrated success in technical services, particularly in introducing new products, technologies, or concepts to targeted customers or markets in collaboration with sales and marketing teams.
• Strong technical and scientific foundation, with the ability to write, execute, analyze, and present research protocols and trial results.
• Proven ability to translate complex scientific information into clear, compelling presentations and customer-facing recommendations.
• Strong customer-service orientation and the ability to build trusted relationships with both internal and external stakeholders.
• Experience working effectively in cross-functional environments and aligning technical initiatives with commercial and customer objectives.
• Excellent organizational and planning skills, with the ability to manage resources effectively while remaining flexible and responsive to changing market needs.
• Excellent interpersonal, written, verbal, and presentation skills.
• Ability to travel regularly for customer meetings, industry events, technical presentations, and other business activities.
• Experience using CRM systems such as Salesforce for documenting customer interactions and managing technical activities is an advantage.

Benefits

• Attractive compensation package aligned with the responsibilities of the role and the candidate’s experience.
• Generous benefits package.
• Fully remote work-from-home arrangement when not traveling.
• Opportunity to influence the organization’s technical direction and contribute to the development of modern solutions addressing bacterial and viral challenges in poultry.
• High-impact role within a growing, high-potential agri-tech environment.
• Significant interaction with customers, scientific experts, industry leaders, research organizations, and professional associations.
• Opportunity to contribute to research, field trials, technical publications, education, and industry thought leadership.
• Full-time position based remotely in the United States, with travel as required.