Entity:
Customers & Products
Job Family Group:
Sales Group
Job Description:
Role Summary
The Technical Engineer provides industrial application expertise and value‑selling support to Sales, delivering field‑based technical service, developing strong value propositions, and helping protect and grow business across key market segments.
Key Responsibilities
Safety & Compliance
- Demonstrate strong Safety Leadership and maintain HSSE excellence.
- Conduct all work ethically and in alignment with bp values and code of conduct.
Technical Support & Field Service
- Serve as the industrial applications expert for internal teams and customers.
- Solve process and product application issues using structured problem‑solving.
- Analyse Used Oil Analysis reports and provide actionable recommendations.
- Conduct field testing of new and reformulated Castrol Industrial products.
Sales Enablement & Customer Value
- Support Sales in acquiring new business through technical insights and value‑selling.
- Develop and document value propositions for customer opportunities.
- Help retain existing business by addressing competitive threats with data‑driven solutions.
- Create case studies and share best practices demonstrating customer value.
Training, Coaching & Knowledge Sharing
- Deliver high‑quality technical training to internal and external partners.
- Mentor less‑experienced salespeople and engineers to build organizational capability.
Product Development & Market Insights
- Collaborate with Technology, Marketing, and Global Product Managers to support new product development and provide field performance feedback.
- Identify local market needs and communicate product requirements.
Strategic Projects
- Participate in or lead projects that support the Industrial strategy and broader business objectives.
Education
- Bachelor’s degree or equivalent experience in Engineering (Mechanical, Chemical, Lubrication, Manufacturing, or related field).
Experience & Skills
- Proficiency with Microsoft Office, CRM tools (e.g., Salesforce), and engineering/sales software.
- Expertise in metalworking fluids and high‑performance lubricants.
- Strong communication and value‑selling capabilities.
- Knowledge of sustainability topics (energy savings, water reuse, net‑zero) preferred.
- Skilled in structured problem‑solving.
- Strong capability in product and service knowledge, customer value demonstration, project management, and customer training.
Why join us?
At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity.
There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Travel Requirement
Up to 50% travel should be expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is a hybrid of office/remote working
Skills:
Account strategy and business planning, Business Acumen, Channel marketing activation, customer and competitor understanding, Customer Profitability, Customer promise execution, Customer Segmentation, Customer Value Proposition, Digital Fluency, Internal alignment, Leading through ambiguity, Listening, Managing strategic partnerships, market, Marketing strategy and programmes, Negotiating value, Negotiation planning and preparation, Offer and product knowledge, Partner relationship management, Proposition development, Prospecting and pipeline management, Sales forecasting/demand planning, Sector
Legal Disclaimer:
We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
