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VIC - Melbourne, CBD & Inner Suburbs, Australia
Onsite
Not Available
We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services.
Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.
About the role
Be part of a busy and collaborative team providing first and second-level technical support for computer systems, software, and hardware issues, both remotely and face-to-face. Troubleshoot, monitor, and restore personal computers and devices connected to the network
Deliver high-quality client service, managing issues with integrity, compassion, and timely resolution
Work from various sites across our Hospital and Aged Care network in VIC to resolve technical incidents
Participate in the after-hours on-call roster
About you
Current Australian driver's license and reliable vehicle is a MUST Certificate IV in Information Technology Support (or equivalent experience)
Minimum 3+ years’ experience in field engineering, desktop support or IT technical roles
Strong knowledge and skills in PC hardware and associated devices
Good understanding and associated skills in networking
Experience supporting AV systems, nurse call, telephony and comms room infrastructure
Working knowledge of Cisco, VoIP, DECT and Analog Phone setup and configuration
Must be able to commit to full-time hours, including after-hours on-call requirements as detailed above
Why work at St Vincent’s?
Join us on our mission to provide care to all, including the most at-risk people in our community
Discounted access to many gyms for you and your family with Fitness Passport
Access to discounted private health insurance with Medibank
Access to a salary sacrifice program (smart salary). Make a proportion of your salary tax-free!
Committed to financial support for educational development, scholarship programs, paid study leave
Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.
Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.
Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
How to apply
The closing date for applications is Friday 16th January 2026.
Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with the role.
Respectfully, this role is not open to recruitment agencies.
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au
View Reconciliation Action Plan