Technical Lead

Job Description:

Senior Network & Security Engineer (Infrastructure SME)

Work Location – Bangalore, India

Why should you choose us?

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security.

Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com.

Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global.

To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development.

Let’s build the future of mobile telecommunications together!

About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

Role Overview:
We are seeking a highly skilled Senior Network & Security Engineer to join our core infrastructure team. This is a critical role responsible for the design, implementation, and operational excellence of our enterprise network and security environment. The ideal candidate will be a multi-disciplinary expert capable of managing complex, high-availability systems including software-defined networking, security orchestration, and identity management.

Key Responsibilities:

• Core Connectivity: Oversee IP/MPLS, SRMPLS, SRV6 and MBH networks to ensure scalable, resilient, and efficient traffic forwarding.
• Network Security: Implement and manage security integrations, including DDoS protection solutions and perimeter defense to maintain service availability.
• Secrets & Identity Management: Serve as the primary administrator for HashiCorp Vault (secrets/certificates) and Cisco ISE (AAA policies, RBAC, and secure network access).
• Enterprise Networking: Manage and Optimize Cisco enterprise network infrastructure, ensuring high availability, routing/switching stability, and proactive troubleshooting.
• Data Center SDN: Serve as a subject matter expert for Cisco ACI, managing tenants, VRFs, EPGs, contracts, and fabric operations.

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Required Qualifications & Skills:

• Experience: 8+ years of professional experience in large-scale enterprise network environments.
• Network Protocols: Deep knowledge of IP/MPLS, SRMPLS, SRV6, MBH, BGP, OSPF, and complex routing architectures.
• Security & Automation: Hands-on experience with DDoS protection/Allot and secure credentials management (HashiCorp Vault).
• Cisco Expertise: Advanced proficiency in Cisco ACI (Fabric architecture) and Cisco ISE (Identity/Access Control).
• Operational Mindset: Proven ability to act as an SME in high-pressure environments with a focus on uptime, security compliance, and infrastructure hardening.
• Problem-Solving: Exceptional troubleshooting skills with the ability to diagnose complex, cross-functional network issues.

• Perform performance testing and scalability testing of AI/ML product and systems.
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RAKUTEN SHUGI PRINCIPLES:

Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

• Always improve, always advance. Only be satisfied with complete success - Kaizen.
• Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
• Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
• Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.