Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. You will work closely with customers not just to understand, but also to define customer requirements, develop technical proposals, and set expectations for software implementations/upgrades and interface projects. As an individual contributor, you will act as SME for the organization, coordinating and cross-organizationally and independently monitoring project team.
Job Description
Required Qualifications
Bachelor’s/Master's degree and 7+ years of experience in full cycle software development e.g. design, building, testing/deployment and implementation phases.
5+ years’ experience with Windows, .NET, SQL or Oracle databases, C++, Java, HL7, Web Services, SOA technologies, or similar programming languages/technologies
Industry exposure in DER Management, Transmission, Wide Area Monitoring (WAMS), Distribution Planning, IT, SCADA and other Energy Asset Management.
Fluency in both written and spoken English and Chinese languages.
Occasional travel within and outside Taiwan as required.
Flexibility to participate in regional call/meeting off working hours.
Essential Responsibility :
Support the Project Manager (PM), Delivery Manager (DM) and Services Consultant through close coordination for scope management, schedule, risk management, and quality management and change management process.
Provide emerging energy industry application expert knowledge and experience to collaborate with the customer to identify technical requirements and estimate the technical effort required to implement complex software solutions.
Engage throughout the full lifecycle of assigned projects, influencing decisions on design, and functionality to keep projects on track in terms of budget, time, and customer expectations.
Interact with Product Development Team, Commercial Team, Customers, Solution Providers (Partner/Integrators) and other cross-functional teams as required for the solution and implement processes to ensure best use of GE Vernova Digital products and services
Desired Characteristics
Programming experience in software development with Microsoft Visual Studio / Development tools, Eclipse, or C# programming
Attending customer, 3rd party partner, GEV internal and product team meeting on or off working hours (ideally within standard working hours).
Experience in software analysis, design, quality assurance, architecture, and Agile development methodology
Familiar with MS-Windows Server, Red Hat Linux, Kubernetes, microservices, data stores like Elasticsearch, PostgreSQL, Kibana, Grafana, kafka
Experience with Programming experience in software development with Microsoft Visual Studio / Development tools, Eclipse, C#, and C++ programming
Experience in using Virtualization (VMware vSphere, vCenter, vMotion, Microsoft Hyper-V, Nutanix, etc)
Experience in software analysis, design, quality assurance, architecture, and Agile development methodology
Experience with project testing such as Factory acceptance test (FAT), Site acceptance test (SAT) and user acceptance test (UAT)
Experience with web and other technologies such as HTML 5, Javascript, CSS and JQuery, Perl script, Phyton, strawberry Perl, RDBMS system such as oracle, MS-SQL, Oracle, PostgreSQL, Microsoft Power BI reporting, Tableau, crystal reports, etc
