Technical Lead, Learning Platforms

Accountabilities

• Write, review, test, and deploy production-quality software while serving as a senior technical contributor within the engineering team.

• Provide day-to-day technical leadership through code reviews, mentoring, technical guidance, engineering standards, and architectural decision-making.

• Design, develop, and maintain integrations with learning management systems, including APIs, SSO, learning content standards, and associated data flows.

• Build platform features, state-specific configurations, and reusable capabilities within a shared multi-tenant, multi-client environment.

• Partner with platform and product leadership to evaluate architecture, implementation approaches, risks, dependencies, technical tradeoffs, and build-versus-buy decisions.

• Establish and promote strong engineering practices covering version control, branching, releases, automated testing, CI/CD, documentation, performance, security, and accessibility, including WCAG 2.1 AA and Section 508 standards.

• Facilitate Agile delivery practices, including sprint planning, backlog refinement, stand-ups, and retrospectives, while helping manage capacity, commitments, and delivery objectives.

• Work with product owners and managers to translate business needs into clear, estimable user stories and maintain a prioritized, delivery-ready backlog.

• Remove technical blockers and develop practical solutions that keep engineering initiatives progressing efficiently.

• Apply AI-assisted development tools to coding, testing, reviews, documentation, automation, and other appropriate workflows, while helping establish responsible standards for their use.

• Integrate identity and access solutions using technologies and standards such as Auth0, OIDC, and SAML.

• Communicate technical decisions, progress, risks, tradeoffs, and recommendations clearly to both technical and nontechnical stakeholders, including product, program, executive, client, and government audiences.

• Document technical decisions and implementations to promote knowledge sharing and reduce dependency on individual team members.

Requirements

• 7+ years of professional software development experience, including substantial recent hands-on coding experience.

• Strong experience developing and maintaining production web applications using modern technologies and frameworks.

• Hands-on PHP development experience, with the ability to work effectively across multiple technologies and programming languages.

• Significant experience developing, extending, or integrating learning management systems, including APIs, SSO, learning content standards, and related data flows.

• Demonstrated experience technically leading developers while continuing to contribute directly to production code.

• Strong knowledge of APIs, third-party integrations, and identity and access technologies such as OIDC or SAML.

• Experience working with multi-tenant, multi-client, or shared-platform environments.

• Proven experience with automated testing, version control, CI/CD, and modern software engineering practices.

• Experience working within Scrum, Agile, or similar iterative development methodologies.

• Practical experience using AI-assisted development tools, including AI coding assistants, LLM-based automation, or agentic development workflows, with sound judgment regarding appropriate use.

• Strong communication and stakeholder management skills, with the ability to explain technical concepts, risks, implementation decisions, and tradeoffs to diverse audiences.

• Bachelor’s degree in computer science, a related discipline, or equivalent practical experience.

• Experience with Moodle, including plugins, integrations, configuration, or platform extensions, is highly valued.

• Experience with Drupal or another PHP-based CMS, including custom module or theme development, is a plus.

• Experience integrating AI/LLM capabilities into production applications, including evaluation and responsible-use considerations, is advantageous.

• Familiarity with reporting, business intelligence, analytics, or data pipelines is beneficial.

• Experience supporting government, healthcare, human services, or public-sector technology programs is preferred.

• Knowledge of long-term services and supports, home- and community-based services, or direct care workforce programs is a plus.

• Experience collaborating with state agencies and cross-functional teams spanning product, program, policy, data, security, and vendor functions is advantageous.

• Certified ScrumMaster, Professional Scrum Master, or similar Agile certification is a plus.

Benefits

• Competitive annual salary of $126,005–$152,075.70, with final compensation based on skills, experience, qualifications, and other job-related factors.

• Remote work with occasional in-person collaboration opportunities.

• Employees located near Silver Spring, Maryland, or Novi, Michigan, participate in in-person collaboration days approximately six times per year; other employees participate virtually and may occasionally be asked to attend in person.

• Competitive medical, dental, and optical insurance plans.

• Generous paid time off, including 8 company-observed holidays and 3 floating holidays.

• Tuition assistance to support continued professional development.

• 401(k) plan with a 3% employer contribution and potential gainsharing.

• Life, AD&D, and disability coverage.

• Flexible work environment.

• Opportunity to contribute to a mission-driven platform supporting the direct care workforce.

• Meaningful influence over engineering practices, architecture, and responsible adoption of AI-assisted development.

• Collaborative environment with opportunities to mentor engineers and work across product, program, technical, and public-sector stakeholders.