Technical Operations Supervisor

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Key Areas of Responsibilities:

• Team Management & maintains an environment of cohesiveness among the team members.
• To work closely with cross functional teams based out of North America.
• Ensure end to end control over the Billing & entitlement.
• Drive Process improvement & standardized documentation
• Robust sense of accountability & capacity to handle confidential information appropriately.
• Identify potential gaps in the existing process & devise proactive measure to correct it.
• Candidate is required to work in 3:00PM-12:AM IST

Core Skills:      

• 5+ years of experience preferably in international BPO/KPO
• Strong Interpersonal ability to effectively communicate (Both written & verbally)
• Knowledge of data analytical tools (Tableau, PowerBI)
• Good command over advance MS-excel
• Knowledge about NCR systems (Preferred)

Basic Qualifications:

• Graduation & Above
• Formal vocational or technical certification

#LI-PK3

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.