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Sydney, New South Wales, Australia
Hybrid
Join the Team Modernizing Medicine
At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.
A Culture of Excellence
When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:
Consistently ranked as a Top Place to Work
2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
Florida Venture Forum: Venture-Backed Company of the Year
We are growing fast, thinking big, and we are just getting started.
Ready to modernize medicine with us?
Job Description Summary:
Technical Product Owner (Practice Management & AI Innovation)
Department: Product Management
At ModMed, we are placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We are looking for a Technical Product Owner who doesn’t just manage a backlog, but actively shapes a world where software increases medical-practice success and improves patient outcomes.
You will serve as the strategic bridge between vision and velocity. As the liaison for our Practice Management product, you will leverage your deep medical billing knowledge and technical SQL skills to translate complex business needs into groundbreaking AI and automation-driven features.
How You’ll Make an Impact
Drive the AI Revolution: You won't just follow a roadmap; you’ll elicit, analyze, and validate requirements for AI-driven logic and automation triggers that redefine the "modern" in ModMed.
Innovate Boldly: Translate business needs into high-fidelity functional requirements, including technical specifications and workflow diagrams that define the future of practice automation.
Save Time (Quantifiably): Identify operational bottlenecks using data-driven metrics and propose automation solutions that reduce manual effort and maximize financial outcomes for our clients.
Collaborate & Align: Partner with Engineering and Product Management to navigate the development lifecycle—addressing edge cases, ensuring scalability, and maintaining the highest standards of model accuracy.
Champion Change: Coordinate alpha/beta programs to gather the "voice of the customer," ensuring our AI initiatives create genuine Customer Delight before they hit the general market.
Think Big: Support release readiness by creating the "source of truth" documentation and training materials that empower our internal teams to succeed.
Healthcare Core: You have deep-rooted experience in Healthcare or Practice Management. You understand the heartbeat of a medical office.
Technical Edge: You are proficient in SQL for data validation and problem investigation. You enjoy "looking under the hood" to ensure data integrity.
The "Automation" Mindset: You are fascinated by AI capabilities and have the analytical rigor to design solutions that are compliant, scalable, and intuitive.
Communication Mastery: You can explain complex AI logic to a stakeholder and technical constraints to a designer without breaking a sweat.
Self-Starter DNA: You manage high-visibility projects with minimal supervision, balancing competing priorities with a focus on Doing Good.
We believe in Aligning Passion with Purpose. At ModMed, you’ll find a team that moves fast, stays curious, and treats "fun" as a requirement, not an option.
Create Customer Delight in every feature.
Innovate Boldly, then make things happen.
Save Time for the people who save lives.
Innovation-First: Work on true AI/Automation projects that have a direct impact on healthcare providers.
Specialty-Specific: We don’t do "one size fits all"—we build intelligent tools for specific medical needs.
Growth: This is a high-visibility role with a direct line to product leadership and the opportunity to own a critical piece of our PM platform.
ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
ModMed Technologies India Private Limited follows a strict, merit-based and transparent recruitment process conducted only through official and authorized channels.
We do not:
Charge any fees, processing charges, or amount by any nomenclature, whether as a fee or deposit at any stage of the recruitment process;
Authorise any individual, employee, or third party to collect any such payments (regardless of nomenclature) to offer or facilitate or recruitment opportunities; or
Conduct hiring via informal messaging apps or personal email IDs.
All official communication is made only through verified channels, our website, and recognised recruitment platforms.
We strongly advise candidates not to share personal/financial information or make any payments in response to suspicious communications. Any such instances may be reported to us at hrcompliance@modmed.com .
ModMed Technologies India Private Limited will not be responsible for any loss arising from fraudulent or unauthorised communications.