Technical Product Owner — Observability Event Management

Mission

Own the functional design and capability roadmap for an enterprise observability event management platform — the intelligence layer that turns raw telemetry, alerts, events, and tickets into actionable incidents, faster diagnosis, and automated remediation. Event management sits at the center of the detect-to-correct value chain, converting high-volume operational signals into fewer, higher-quality, context-rich incidents and closed-loop recovery.

You will help advance a modern, vendor-agnostic, composable event management platform built on open industry standards, competing with the best commercial tools in a rapidly evolving market. Working at the intersection of SRE, incident intelligence, AI/ML, and engineering, you will translate product strategy into coherent capabilities — event correlation, noise reduction, anomaly detection, AI-assisted root cause analysis, and human-governed self-healing — that strengthen enterprise reliability across highly complex, interdependent application and platform landscapes. This is a high-impact role for a technically strong product leader who wants to shape state-of-the-art incident intelligence and automation at enterprise scale.

What You Will Enable

• Fewer, higher-quality signals — Give SRE and operations teams correlated, enriched, de-noised incidents that surface real problems fast, cutting alert fatigue and accelerating triage.

• Faster, AI-assisted diagnosis — Deliver contextual root cause analysis and incident intelligence that maps symptoms to probable causes across shared dependencies and cascading failures.

• Closed-loop, human-governed remediation — Enable automated and agentic recovery for recurring incidents, improving MTTD, MTTR, and self-healing rate while keeping humans in control.

• Reliability expressed in business terms — Turn operational evidence into quantified risk, SLO compliance, and readiness confidence for launches and peak demand.

• Continuous reliability improvement — Feed operational learning back into correlation logic, detection models, and automation so recurring weaknesses are systematically eliminated over time.

Responsibilities

• Own end-to-end functional design — Define how event management capabilities work individually and together across event ingestion, correlation, enrichment, anomaly detection, incident intelligence, and remediation orchestration; eliminate functional gaps, duplication, and inconsistent experiences.

• Own the capability roadmap — Translate product strategy, SRE needs, and the competitive event management landscape into a clear capability-level roadmap, defining what each capability must deliver to strengthen the detect-to-correct value chain and enable agentic self-healing.

• Lead deep technical discovery — Work directly with SREs, operations teams, platform engineers, application owners, and architects to understand operational pain points, failure modes, event patterns, and the complex technical setups of observed applications and platforms.

• Define rigorous product requirements — Turn discovery into functional specifications, user journeys, correlation and enrichment logic, integration requirements, non-functional expectations, user stories, and precise acceptance criteria that engineering teams can implement with confidence.

• Guide engineering design — Partner closely with engineers and architects on APIs, event and data models, integration patterns, correlation and ML approaches, scalability, security, and extensibility; challenge design choices and make functional trade-offs grounded in technical reality.

• Shape event management and agentic capabilities — Translate needs for event correlation, anomaly detection, incident intelligence, remediation orchestration, and human-governed agentic workflows into a coherent, forward-looking capability set informed by leading platforms and emerging patterns.

• Create a coherent, state-of-the-art product experience — Ensure consistent concepts, workflows, defaults, and automation patterns across capabilities and personas, benchmarked against leading event management and observability platforms and the evolving market.

• Assure functional quality and measurable value — Validate that delivered capabilities match design intent, work coherently end to end, and contribute to MTTD, MTTR, incident volume reduction, automation coverage, self-healing rate, SLO compliance, and user satisfaction.