Technical Professional Services - Sr Professional I

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technical Professional Services - Sr Professional I

About your role:

As a Technical Professional Services - Sr Professional I, you will design and support online and mobile payment solution architectures for financial institution clients. You will work with client business and technology teams, product partners, architects and implementation teams to translate requirements into secure, scalable integration designs. Your work helps clients implement digital financial services with clear technical guidance and reliable delivery.

What you'll do:

• Design online and mobile payment integration architectures using web services, application programming interfaces (APIs), and client-specific requirements.
• Partner with clients and internal teams to document technical requirements, solution options, use cases and implementation considerations.
• Create architecture artifacts, including sequence diagrams, entity relationship diagrams, class diagrams, process flows, data flows and technical design documentation.
• Review solution designs with architects, developers and project teams to address security, performance, component reuse and system life cycle considerations.
• Explain solution architecture, product capabilities and implementation approaches to client business and technology stakeholders.
• Research integration patterns, evaluate technical options and develop prototypes to support solution decisions.
• Support troubleshooting for complex technical issues across implementation, integration and production support activities.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 5+ years of experience in client implementations, technical design or solution delivery for financial technology, digital banking, payments or related platforms.
• 5+ years of experience translating business requirements into technical solution designs, integration documentation and implementation guidance.
• Experience designing integrations using web services, APIs or similar integration methods.
• Experience communicating technical concepts, solution options and implementation impacts to client and internal stakeholders.
• Experience creating technical documentation such as architecture diagrams, data flows, process flows or use cases.
• Bachelor’s Degree or higher in Computer Science, Software Engineering, Information Systems or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience with online banking, mobile banking, person-to-person payments, account opening, account funding or account aggregation solutions.
• Experience with Software as a Service (SaaS) platforms or hosted application delivery models.
• Experience with Security Assertion Markup Language (SAML), Extensible Markup Language (XML), Extensible Stylesheet Language Transformations (XSLT) or Simple Object Access Protocol (SOAP).
• Experience with Unified Modeling Language (UML) diagrams or enterprise architecture modeling practices.

How you'll work:

• This role requires use of a computer and audio equipment.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.