WHO ARE WE LOOKING FOR:
Nike's Global Technology team is looking for a Change and Release Manager to join the FAST TPM Change & Release team. In this role, you will be responsible for executing end-to-end change and release management processes that ensure the safe, reliable delivery of technology changes into Nike's production environments.
You are a detail-oriented, process-driven professional who thrives in a complex, cross-functional environment. You bring a solid understanding of change and release management fundamentals and are ready to put that knowledge to work across enterprise-scale technology programs. You are collaborative by nature — comfortable coordinating across development, operations, testing, and business teams to deliver successful outcomes.
WHO WILL YOU WORK WITH:
You will work closely with development, operations, testing, and business teams across Nike's Global Technology organization. You will coordinate with cross-functional technology stakeholders and partner with senior members of the Change & Release team to grow your expertise. You will report to a Lead or Manager within the FAST TPM Change & Release team.
WHAT WILL YOU WORK ON:
- Execute the change management lifecycle for assigned engagements, coordinating across development, operations, and other cross-functional teams to ensure changes are built, tested, and implemented according to plan.
- Review changes for risk, production system impacts, and air traffic control.
- Set up and maintain change templates and services (CI/CD, Routine, Models) with senior peer review.
- Conduct retrospectives and drive continuous improvement within the engagement area.
- Monitor KPIs for assigned engagements to drive change rigor and standards.
- Communicate change status and progress to stakeholders, with oversight from senior team members.
- Lead release planning for standard-complexity engagements — defining scope, schedule, and objectives with oversight from senior team members.
- Identify and manage release dependencies; proactively identify risks and develop mitigation strategies, including rollback plans.
- Validate that releases are thoroughly tested before deployment; define success criteria and ensure environments are properly configured.
- Develop detailed deployment plans including step-by-step instructions, rollback procedures, and Hypercare criteria.
- Oversee deployment execution and monitor post-release performance and stability against defined success criteria.
- Communicate release expectations, risk analysis, and air traffic control during PI Planning and across holiday periods.
WHO WE ARE LOOKING FOR
- Bachelor's degree required; 2–4 years of directly relevant work experience in change management, release management, technical program management, or a related field. Equivalent combinations of education and experience will be considered.
- Demonstrated understanding of change and release management fundamentals, including the change lifecycle and risk management.
- Experience coordinating technology changes across multiple cross-functional teams.
- Strong organizational skills with the ability to manage multiple concurrent workstreams.
- Proactive risk identification skills — curious and thorough in understanding change scope, impacts, and dependencies.
- Clear, concise communication skills with the ability to effectively convey status and progress to diverse stakeholders.
- Ability to work independently with limited support once established in an engagement.
- Agile mindset with the ability to adapt in a fast-paced, constantly evolving environment.
- Ability to analyze and interpret program and team operational data to support decision-making.
- Experience with ITSM tooling (e.g., ServiceNow) and Agile project management tools (e.g., Jira) preferred.
- Comfortable facilitating and participating in technical discussions with development, operations, and stakeholder teams.
Applications will be accepted until 6th October 2026. We encourage external candidates to apply as soon as possible, as the posting may close earlier if we receive a sufficient number of applications.
