Technical Project Manager
Redapt Inc. is a pioneering world-class data center infrastructure integrator, technology engineering firm, and cloud services provider. Our teams focus on delivering innovative solutions and services that power our customers' most demanding applications and enable them to extract powerful insights from data that drive true business value.
We're looking for a Technical Project Manager who has run complex, mutil-workstream programs and client-facing engagements. You will own the delivery of high-visibility engagements that span multiple business units, serving as a trusted advisor to client executives from kickoff through value realization. You will manage resourcing, schedules, and budgets while adhering to quality and SDLC control guidelines of our Delivery Services organization throughout the full delivery life cycle of your assigned engagements. This also includes management of issues, risks and project change requests to ensure successful and on-time program delivery. This role is also expected to contribute to process improvement initiatives, and customer growth and retention as they relate to advancing our engagement delivery offering.
Engagement management at Redapt is not just about following a process; it is about owning the outcome and driving the engagement forward, so we are looking for someone who brings the executive presence, business acumen, and client-first mindset honed at a leading consulting firm or Fortune 500 enterprise to shape strategies and solutions of high business value. You'll get the variety of a consulting career, working across clients on cutting-edge cloud and data infrastructure, with the agility of a firm where your impact is visible.
Responsibilities:
- Full engagement life cycle ownership: lead delivery from scoping through deployment and close-out for one major or several smaller engagements simultaneously
- Executive stakeholder management including: serving as the primary point of contact for client executives, managing expectations for deliverables, leading steering committee and status meetings, and supporting customer relationship growth
- Project planning and management including; backlog prioritization, sprint schedule management and risk management
- Project reporting including: providing status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership, and reporting on project success criteria results, metrics, test and deployment management activities
- Budget and change management including: tracking budget and forecasts against plan, and partnering with account leadership on change orders and SOW updates
- Team management including; managing development team work items and assignments, and holding team members accountable for commitments, motivating and supervising project and program team
- Deepening client relationships by surfacing follow-on opportunities and supporting account leadership on pre-sales conversations and proposals
- Working creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
- Participating in establishing practices, templates, policies, tools and partnerships to expand and mature the capabilities for the organization
- Monitoring, tracking and controlling outcomes to resolve issues, conflicts, dependencies and critical path deliverables
Skills you bring with you:
- Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations, including C-suite and VP-level client executives
- Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
- Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
- Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
- Proven ability to demonstrate a drive for results and accountability of business needs
- Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment
- Executive presence and the ability to clearly articulate complex technical concepts to audiences ranging from engineering teams to the boardroom
- Strong organization skills and an ability to manage competing demands
- Listening and analytical skills to objectively evaluate and escalate complex project risks and issues
Qualifications:
- 5+ years of technical project or engagement management. Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
- Proven track record leading and delivering complex technology, multi-workstream programs for leading consulting firms or , on time and on budget
- Experience with cloud technologies, including AWS (or related) is required
- Familiarity with collaborative tools, including Jira, ADO, or Smartsheet
- 5+ years of experience working with business stakeholders within a cross-functional matrix environment
- 3+ years of previous experience with gathering requirements from the client / business and documentation
- 5+ years of experience with full product lifecycle with understanding of development lifecycle and various technology methodologies that support that lifecycle
- Experience or background in Cloud Infrastructure, Migrations, & Security preferred
Equal Employment Opportunity:
Redapt is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. All employment is decided based on qualifications, merit, and business need.
