Job Description Summary

Provides project management and implementation expertise to ensure the successful delivery, integration, and adoption of Imaging Digital Solutions (IDS), with a strong focus on MIM, throughout the customer lifecycle. Drives customer satisfaction and business outcomes through effective planning, coordination, technical oversight, implementation, and transition to service teams. Acts as the primary interface between customers and internal stakeholders, managing project execution, healthcare IT integrations, interoperability requirements, and operational activities. Applies knowledge of healthcare imaging environments and standards such as DICOM, HL7, FHIR, and IHE to support successful deployments. Impacts the quality of individual work while contributing to overall team effectiveness. Executes project management activities in accordance with established processes and exercises judgment to prioritize and adapt activities based on evolving customer, technical, and operational needs.

Job Description

GE HealthCare develops and sells digital solutions and clinical services to grow its Imaging Digital Solutions (IDS) portfolio and expand its market share within enterprise accounts.
The IDS offering supports our clients on their journey to deliver more value from their imaging platforms. It combines advanced software analytics, Lean transformation methodologies, and clinical services to deliver improved clinical and operational outcomes, as well as a better patient experience.
Our suite of offerings increases modality capacity, manages radiation and contrast dose, and drives protocol optimization, thereby improving patient satisfaction.
GE HealthCare is currently seeking a Project Manager for the LATAM region, based in Brazil.
You will own the project management and implementation process for IDS solutions in the LATAM region, with a special focus on the MIM solution. This includes order reviews; project planning; technical design and layout; documentation submission; resource coordination; installation execution; and resolution of potential issues.

Key responsibilities/essential functions include:
You are responsible for driving customer satisfaction and process productivity during the pre‑sales and implementation phases, including:

• Acting as the primary liaison between GE HealthCare and the customer team.
• Managing all aspects of multiple projects from initiation through closure, driving communication, integrations, and IT-related activities.
• Clarifying and validating project scope (e.g., modalities to be connected, hardware, connectivity, and options sold) and collaborating with internal teams such as HPM, Support, and Engineering to deliver projects on time.
• Coordinating and executing each project phase, including kick‑off meetings, modality and workflow loading, data validation, and third‑party integrations.
• Supporting timely customer acceptance and ensuring project documentation supports applicable revenue recognition processes.
• Ensuring a smooth handover from operations to the service team.
• Coordinating with Installation Specialists and Install & Upgrade teams to achieve the highest levels of customer satisfaction.
• Clearly communicating project status, issues, risks, and plans to senior management.
• When required, performing remote site upgrades to provide customers with the latest software versions, in line with contractual commitments.
• Supporting sales activities during tenders and ensuring an effective handover between sales and operations.

Quality Specific Goals:

• Be aware of and comply with the GE HealthCare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and all applicable laws and regulations related to this position.
• Complete all planned compliance training (Quality, EHS, etc.) within defined deadlines.
• Identify and immediately report any customer or personal compliance concerns to the appropriate organization.

Required Qualifications:

• Bachelor’s degree and a minimum of 5 years of project management experience, preferably within healthcare IT, medical imaging, or clinical environments.
• Ability to work independently and manage multiple priorities to meet deadlines and customer expectations.
• Demonstrated project management skills, including project initiation, scoping, resourcing, scheduling, budgeting, risk management, and communication.
• Demonstrated understanding of healthcare IT ecosystems and interoperability standards, including DICOM, HL7, FHIR, and IHE profiles, with the ability to communicate effectively with customer IT and clinical stakeholders.
• Demonstrated customer service experience in a clinical environment.
• Ability to work with and communicate effectively with diverse stakeholders.
• Strong oral and written communication skills.
• Ability to influence team members to achieve shared goals.
• Working knowledge of Microsoft Windows and Microsoft Office applications, including effective use of Copilot and other AI tools.
• Fluency in Portuguese, Spanish, and English. Proficiency in more than two languages is highly valued.

Preferred Qualifications:

• Ability to communicate complex technical topics in a customer‑friendly manner.
• Experience managing large‑scale projects, meeting or exceeding deadlines; IT or installation experience is preferred.
• Experience supporting healthcare integrations and interoperability workflows within hospital environments.
• Experience working across multiple countries and cultures within Latin America.
• Ability to work effectively in fast‑paced and challenging environments.
• Operating Systems: Windows Server, Linux
• Tools: Experience using Power BI or similar reporting tools to monitor project performance and communicate key metrics. Proficiency in MS Project and other project management tools.
• Strong computer skills.
• Basic understanding of web technologies, APIs, and application integrations.
• Experience in healthcare environments, particularly radiology or nuclear medicine departments.
• Project management certifications (e.g., PMP, PRINCE2, ITIL) are valued
• Six Sigma certification and/or experience with Lean methodologies.
• Willingness to travel up to 15%.

Additional Information