Technical Security Systems Manager

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Role/Team overview

The Technical Security Systems Manager plays a key role in keeping Sky’s physical security technology resilient, compliant and operational. Sitting within Workplace Technology and reporting to the Technical Security Operations Manager, this role leads the technical management of Sky’s electronic security systems, including access control, CCTV, intruder, intercom and integrated platforms. You’ll work closely with the Technical Security Team who are responsible for the operation, support and continuous improvement of Sky’s physical security systems and platforms. The team supports these critical services across the estate ensuring systems remain available, secure and aligned to business, audit and cyber requirements.

What you’ll do

• Lead the implementation, management, support and innovation of Sky’s electronic security systems, including access control, CCTV, intruder, intercom and integrated platforms.
• Ensure electronic security systems and associated applications remain operational, supported and available to meet business needs.
• Oversee access control and CCTV platform changes to support business moves, changes and operational requirements.
• Maintain accurate system data, documentation, procedures and configuration records in line with standards, stakeholder, audit and compliance requirements.
• Manage system platform patching, vulnerabilities, certifications and lifecycle activities.
• Generate reports, support audits and provide technical guidance to help the business manage security risk and performance.

What you’ll bring

Essential criteria:

• Degree-level qualification or equivalent technical experience in electronic security systems, technology platforms or a related discipline
• Strong technical knowledge of access control, CCTV, intruder detection, intercoms, integrated security platforms and associated physical security infrastructure.
• Enterprise-level experience supporting Lenel and Genetec applications, including system configuration, maintenance and troubleshooting.
• Experience in IT security, networking, server diagnostics, system hardening, patching and vulnerability management.
• Desirable skills and experience:
• Experience of change management, document control, audits, reporting and maintaining accurate operational records.
• Ability to analyse complex technical issues, identify risk and recommend practical mitigation options.
• Strong communication and stakeholder management skills, with the confidence to work with internal teams, external suppliers and specialist contractors.
• Highly motivated self-starter who can plan, organise and prioritise work effectively within a small, experienced team.

Desirable skills and experience:  

• Experience of change management, document control, audits, reporting and maintaining accurate operational records. 

• Ability to analyse complex technical issues, identify risk and recommend practical mitigation options. 

• Strong communication and stakeholder management skills, with the confidence to work with internal teams, external suppliers and specialist contractors. 

• Highly motivated self-starter who can plan, organise and prioritise work effectively within a small, experienced team. 
  
  

Benefits and perks

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: · Free Sky TV or NOW package, including Sky Sports and Sky Cinema

• Pension package with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect · Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences

How you’ll work

We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2-3 days in the office per week.

On Call is expected for this role, one week in four.

Your office base

Osterley will be the main office base for this role. Travel to other Sky sites will be required from time to time to support projects, audits, incidents, supplier activity and business requirements.

Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.  

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles. 

Who we are

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.

We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search #LifeAtSky on social media.