FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
Come join our Software Engineering team in a hands-on technical role at the heart of a new discipline: Harness Engineering. As AI coding agents take on more of the software lifecycle, the hard part is no longer writing code — agents generate it faster than humans can review it, so the bottleneck shifts to verification and trust. Harness Engineering exists to break that bottleneck: engineering the environment that steers agents toward correct, maintainable, well-architected output so that quality is enforced by the system, not re-audited by a person on every change. We call that environment the harness (Agent = Model + Harness). As a Senior Harness Engineer (Band D2), you’ll independently own whole harness subsystems, set the standards other engineers build to, and be involved in the end-to-end lifecycle of turning raw model capability into production-grade engineering.
What You’ll Contribute
- Design, build, deploy, and support core components of the harness — the guides, feedback loops, guardrails, and shared context that turn raw model capability into production-grade engineering. This is a hands-on role focused on systems and leverage, not hand-writing application code.
- Own and evolve feedforward guides — agent instruction files, reusable skills, architectural rules, reference docs, and codemods — and drive team-wide standardization so agents get it right the first time.
- Build feedback sensors — custom linters, static analysis, structural and architecture-fitness tests, verification loops, and LLM-as-judge reviewers — that catch issues automatically before they reach human reviewers.
- Own quality gating and release criteria for agent-produced work, defining authority boundaries for what agents may merge unaided and the escalation rules for what must route to a human.
- Establish LLM testing infrastructure and evaluation approaches that ensure AI-generated output meets quality and safety thresholds; apply consumer/contract testing (e.g. Pact) where service integration reliability matters.
- Run the steering loop — when an agent repeats a mistake, engineer a control so it can’t happen again — deciding where each control runs in the path to production (fast pre-commit checks, heavier post-integration checks, or continuous drift-scanning sensors) to keep quality as far left as is economical, while treating repository knowledge as the system of record and fighting drift with continuous garbage collection.
- Improve observability into agent work and track the measures that matter — cost per merged PR, time-to-merge for agent-assisted PRs, review velocity relative to PR size, defect escape rate, and agent-PR survival rate — using them to decide where to invest next.
- Partner with product and platform teams to turn specifications and acceptance criteria into enforceable controls.
- Serve as a source of technical expertise and mentor engineers across teams in harness practices and the effective, responsible use of AI tools.
What We’re Seeking
- Bachelor’s/Master’s in Computer Science or related field, or equivalent experience in software architecture, design, development, and testing, with a strong track record in large, complex codebases.
- Hands-on experience with AI coding agents (e.g. Claude Code, Codex, or similar), including building your own tooling or harnesses to make AI agents genuinely effective — not just using them as a power user.
- Proven ability to build engineering tooling across a modern stack, including linters, static analysis, CI/CD pipelines, containerized build/test environments, and instrumentation/observability.
- Experience with spec-driven development, context engineering, agent orchestration, and fitness functions, with a systems mindset that favors fixing the environment over fixing individual outputs.
- Judgment in choosing between deterministic controls (type checkers, linters, structural tests) and inferential, LLM-based controls (AI code review, LLM-as-judge), understanding the trade-offs between them.
- Experience owning quality-gating processes and defining release criteria to ensure engineering standards are consistently met.
- Working knowledge of the security surface unique to autonomous agents — prompt injection, tool/permission scoping, sandboxed execution, and audit trails — and designing least-privilege guardrails around them.
- Experience with consumer/contract testing approaches (e.g. Pact) to validate service integrations across distributed systems.
- Excellent communication skills, with the ability to articulate design decisions, drive standards across teams, and evangelize best practices while incorporating feedback from internal users.
Our Offer to You
- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
Why Make a Move to FICO?
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.
FICO makes a real difference in the way businesses operate worldwide:
• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.
Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!
Learn more about how you can fulfil your potential at www.fico.com/Careers
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.
Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy
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