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Скопје, Северна Македонија
Remote only
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
We are proud of:
As a Technical Service Delivery Manager, you are passionate about experience innovation and eager to push the boundaries of what is possible. You bring a strong technical background, a growth mindset and a drive to make a lasting impact.
You will thrive in this role if you are:
Role responsibilities
Incident analysis and diagnosis (first-gate triage)
L3 support oversight
Service and team management
To be considered for this role, you must meet the following essential qualifications:
If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.
We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.
Private health insurance
We hope you will never need it, but nevertheless, we offer private health insurance to all our employees.
Education program
We never stop learning, that’s why we offer our employees an educational program with training and certification.
Wellbeing program
We all deserve to live a healthy and well-balanced life. It's not an option, it's a necessity!
Free beverages
Enjoy free coffee, drinks, and snacks at work, or join one of our famous company dinners.
Events
We enjoy spending time together, not only at work. Ski trips, carting, laser-tag, wine tasting, picnics, cooking classes… you name it – we’ve done it! There are plenty of cool events to join and to get to know your colleagues.
Competitive conditions
Besides a competitive salary and 24 days of vacation, you will join annual company events with the whole team.
Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.
⚠️ Beware of recruitment fraud!
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.
Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.
At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.
At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.
Are you ready to create what’s next? Join us.