Technical Service Engineer

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

About the role

Would you like to play a key role in ensuring that healthcare professionals have access to safe, fully functional medical equipment when they need it most?

As a Technical Service Technician you will join our Baxter Technical Service Hub in Rodano. You will help prepare, maintain, and coordinate medical equipment used in demonstrations for hospitals and healthcare providers across Italy, ensuring every device is ready, compliant, and delivered on time.

Every piece of equipment you prepare helps healthcare professionals evaluate technologies that can improve patient care. Your work ensures that critical medical devices are safe, operational, compliant, and available when customers need them.

What you will be doing:

• Coordinate the complete lifecycle of demo equipment from request, ensuring availability, traceability, and operational readiness.
• Prepare, inspect, test, and repair when required demo medical equipment to ensure it is safe, compliant, and fully operational before deployment.
• Work closely with Sales, Marketing, and customers to understand equipment requirements and deliver the right solution for each need.
• Organize and manage shipments and deliveries, ensuring equipment reaches customers on time and without disruption.
• Perform electrical safety checks, functional inspections, and documentation activities, ensuring compliance with quality and regulatory requirements.
• Manage spare parts, consumable materials, and inventory levels, helping maintain service continuity and minimizing downtime.
• Support other Engineers and Technicians when needed, enabling fast resolution of customer and operational issues.
• Maintain accurate records and updates in Salesforce, ERP systems, and other tools, ensuring visibility and control across operations.
• Support broader workshop activities and act as a backup for the Hub Coordinator when required, contributing to the smooth running of the Technical Service Hub.

What you will bring:

• Technical diploma in Electronics, Electrical Engineering, Electromechanics, Biomedical Engineering, or a similar technical field, along with experience in technical service, equipment maintenance, repairs, troubleshooting, or workshop operations.
• Strong electrical knowledge, with mechanical knowledge considered an advantage.
• Experience working with inventory, spare parts, logistics, warehouse operations, or operational coordination will be an advantage.
• A collaborative mindset, and a strong focus on supporting customers and colleagues.
• A flexible and proactive approach, with the willingness to take ownership of a variety of technical, coordination, and administrative responsibilities.
• Familiar with ERP, systems CRM and Microsoft Excel tools for operational reporting and inventory control.
• Intermediate level of English.

Why you want to work at Baxter

You'll join a team committed to excellence, innovation, and collaboration, where your expertise and ambition can directly influence business growth while helping deliver better outcomes for patients.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The minimum salary for this position is €33,600 annually. Your initial pay could be at the minimum or higher based on skills, expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits and incentives.

For questions about our pay philosophy and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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