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Calderdale, England, United Kingdom
Hybrid
End Date
Thursday 08 October 2026Salary Range
£67,023 - £74,470We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job ShareJob Description Summary
.Private Cloud Technology Service ManagerJob Description
JOB TITLE: Technology Service Manager (Private Cloud)
SALARY: £67,023 – £74,470
LOCATION(S): Halifax or Leeds
HOURS: Full-time – 35 hours per week
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Halifax or Leeds office.
About this opportunity
The Private Cloud team is on a journey creating the next generation technical platform for Lloyds Banking Group that will be at the core of one of the UK's biggest financial service transformations.
Our platform is accountable for the end-to-end provision and performance of the Private Cloud as well as the consumable products contained within. Through oversight and governance of supplier activity, we drive all aspects of the platform and product lifecycle to deliver a safe and secure services alongside an excellent consumer experience.
We're seeking an experienced, motivated and innovative Service Manager to play a pivotal role in delivering service excellence as well as leading and shaping the direction of our team. You’ll work with the Senior Leadership Team, Product Owners and Engineering Leads and partners to support and protect important systems and services as well as driving forward improvements to the live service provision of our Platform.
Are you a self-motivator, with a desire to learn and develop your career in technology which underpins the bank's desire to help Britain prosper? This could be the role for you!
By working in collaboration with our internal labs, you'll ensure our services are resilient and efficient and get to be directly involved in live service issues, leading/supporting meetings both during an incident and in the subsequent post-mortem reviews. This role involves working in Agile environments, collaborating across multiple teams and disciplines to deliver high quality outcomes at pace.
Through innovative thinking, data analysis, process improvement, and cross-functional collaboration, you’ll play a key role in driving service excellence and put service at the forefront of everything you do.
What you’ll do
Why Lloyds Banking Group
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you!
What you’ll need
Please don’t be discouraged if you don’t meet every requirement, we value candidates who show passion, a strong desire to learn, and can bring additional attributes beyond their technical expertise.
It would be great if you also had any of the following;
About working for us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
