Skanderborg, Region Midtjylland, Danmark
Onsite
Responsibilities / Tasks
As a Technical Service Specialist, you will become an expert in GEA Grasso’s product portfolio, including screw and piston compressors, as well as chillers and heat pumps.
You will work closely with:
Authorized refrigeration companies
Support teams in our factories in Germany and the Netherlands
You will be the link between our customers and the GEA Grasso factories to ensure high quality in service, support, and commissioning.
On-site with customers (50% of the time across Scandinavia):
Technical support and advanced troubleshooting on GEA equipment
Commissioning of GEA Grasso compressors, chillers, and heat pumps
Setup and programming of GEA’s Omni compressor control system
From the office in Skanderborg:
Preparation of commissioning jobs and site visits
Documentation of executed works through service, commissioning, and claim reports
Technical support via phone and email
Creating and managing cases in CRM service portal (2nd level support to factories)
Your Profile / Qualifications
You have a strong but open mindset that in combination with your communicative and technical skills enables you to work independently and structured, taking the decisions needed to execute our job tasks, when on site. You like collaborating with your colleagues, in an open and relaxed atmosphere.
We expect that you:
Are an educated refrigeration technician
Have in-depth knowledge of industrial NH3 refrigeration and heat pump systems
Have experience with compressor controllers and PLCs
Are accustomed to setting up, analyzing, and using data from control systems
Good computer skills proficient in using Microsoft Office 365 applications
Language and Communication:
You communicate clearly and professionally, both verbally and in writing
You are comfortable working in English in an international environment
We Offer:
A specialist role at GEA Grasso compressor manufacturing company
Continuous development and specialized training
A high degree of independence and responsibility
A compensation and pension package matching your qualifications
GEA Group – Engineering for a Better World
At GEA, we provide cutting-edge equipment and project solutions for the food, beverage, and pharmaceutical industries. With 18,000+ employees in more than 60 countries, we specialize in sustainable, efficient solutions that optimize production and reduce environmental impact.
You will be part of GEA Grasso’s Service team in Skanderborg. The team consists of one team lead and two service technicians, working closely together with a strong focus on quality and customer satisfaction. The Service team works closely together with the Sales team that currently count 2 Area Sales Managers, responsible for all sale of GEA Grasso’s product portfolio in Scandinavia.
Would you like to know more?
If you would like to find out more about this position before submitting your application, please do not hesitate to contact Director Sales & Service, Søren Demant, phone no. (+45) 26 77 43 93.
We will process the applications as we receive them, so please submit your application as soon as possible.
Please apply via the indicated link. Please note that GEA exclusively uses electronic recruiting, and only applications received through our application system will be considered.
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Then please click apply above to access our guided application process.
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