Technical Solution Enablement Lead

Accountabilities

• Define technical competency requirements for solution architects, technical consultants, partner engineers, and other pre-sales and post-sales roles in collaboration with engineering, professional services, solution engineering, and instructional design teams.

• Lead technical enablement programs that support solution launches, enterprise deployments, and ongoing product adoption, including implementation blueprints, demonstration environments, integration patterns, and technical readiness materials.

• Translate product capabilities, solution offerings, delivery methodologies, and go-to-market priorities into structured learning journeys, practical playbooks, and role-based certification programs.

• Design and coordinate hands-on laboratories, technical bootcamps, workshops, and certification activities for internal teams and external partners.

• Build and maintain a centralized library of reference architectures, configuration examples, technical FAQs, integration guidance, and reusable implementation resources.

• Develop technical onboarding and readiness programs for systems integrators and delivery partners, ensuring consistent execution against established implementation standards.

• Gather feedback from field teams and partners and communicate recurring technical challenges, deployment friction, support trends, and knowledge gaps to engineering, product, and curriculum stakeholders.

• Coordinate with functional enablement and learning platform teams to ensure technical training aligns with functional learning journeys and is accessible through appropriate learning management systems.

• Participate in selected solution design and implementation engagements to maintain practical field knowledge and incorporate real-world lessons into training materials and delivery practices.

• Measure and improve enablement effectiveness using indicators such as certification completion, time to productivity, deployment quality, time to go-live, support case trends, and partner performance.

• Continuously improve enablement content, delivery methods, and learning experiences to support evolving product capabilities, enterprise customer needs, and global business priorities.

Requirements:

• At least 5 years of experience in solutions architecture, technical pre-sales, technical enablement, or a related field within enterprise SaaS or enterprise technology environments.

• Strong understanding of enterprise integration patterns, data flows, security principles, system architecture, and complex IT environments.

• Experience developing technical learning materials, enablement programs, implementation resources, or technical readiness initiatives for internal teams or external partners.

• Familiarity with partner ecosystems and systems integrators, including the ability to support consistent technical delivery across distributed teams.

• Excellent communication and presentation skills, with the ability to translate complex technical concepts into clear, practical guidance for both technical and business audiences.

• Strong collaboration and stakeholder management skills, with the ability to work effectively across engineering, product, professional services, solution engineering, instructional design, and partner organizations.

• Demonstrated organizational and project management capabilities, including coordinating training initiatives, managing multiple priorities, and evaluating program outcomes.

• A bachelor's or master's degree in Computer Science, Information Technology, Engineering, Cybersecurity, another technical or quantitative discipline, or equivalent relevant professional experience.

Preferred qualifications:

• Experience with revenue management, trade promotion management, pricing, claims and deductions, retail execution, or other commercial processes within the consumer packaged goods industry.

• Familiarity with enterprise revenue management solutions or comparable enterprise SaaS platforms.

• Experience developing certification programs, working with learning management systems, or applying instructional design principles to technical education.

• Experience enabling systems integrators, implementation consultants, and global delivery partners.

• Familiarity with generative AI tools for accelerating content development, improving training delivery, and enhancing enablement workflows.

• Additional European language skills that support collaboration across international teams and markets.

Candidates from diverse professional backgrounds are encouraged to apply, even if they do not meet every preferred qualification. A commitment to inclusive collaboration and accessible, equitable hiring practices is valued.

Benefits:

• Fully remote work: Work remotely from the United States, with flexibility to collaborate across international teams.

• Flexible working hours: Flexibility to coordinate work across different time zones and global stakeholders.

• Competitive compensation: A competitive salary package with eligibility for a bonus scheme.

• International collaboration: Work with colleagues, customers, and delivery partners across North America and Europe.

• Meaningful impact: Help improve technical readiness, implementation quality, partner performance, and customer outcomes.

• Professional growth: Opportunities to expand technical expertise, develop leadership capabilities, and influence enablement strategy.

• Innovation-focused environment: Contribute to a growing technology organization working with AI-driven enterprise solutions.

• Ownership and collaboration: Join a diverse, international team that values initiative, accountability, and practical problem-solving.

• Travel opportunities: Occasional travel for key enablement events, partner onboarding sessions, and team meetings.