Technical Solution Leader - Payments/Fraud

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

Lead end‑to‑end life cycle planning and high‑quality delivery of fraud‑related platform capabilities, enhancements, and modernization initiatives across the FIS portfolio.

As a Fraud Technical Product Manager, you will define and drive a product roadmap that supports enterprise fraud strategy which will require balancing market needs, architectural evolution, risk mitigation, clients’ fraud‑management requirements, and broader portfolio objectives. You will work closely with technology development, architecture, and domain leaders to prioritize enhancements, evaluate technical complexity, and align resources to the highest‑value outcomes.

This role requires deep understanding of fraud operations, technical architecture, data flows, detection strategies, and integration patterns across a modernized financial ecosystem.

About the team:

The FIS Technical Product team supports the successful delivery of capabilities across a wide range of FIS products.

The Technical Product group partners closely with portfolio management, engineering teams, agile coaches, and architects to accelerate delivery while ensuring security, resilience, and fraud‑risk effectiveness. The team prioritizes high‑quality execution, modern engineering principles, and customer‑centric design.

What you will be doing:

• Provide domain leadership across fraud product capabilities, ensuring engineering teams receive clear, technically sound requirements, acceptance criteria, and architectural context.
• Collaborate with architecture teams to drive modernization of fraud platforms—including cloud adoption, event‑driven patterns, scoring orchestration, API ecosystems, and data‑stream integrations.
• Support execution across multiple Value Streams representing the fraud domain, enabling the shortest sustainable lead time while maintaining quality, resilience, and compliance.
• Support end‑to‑end value stream alignment, coordinating with Lead Coaches, Architects, and Portfolio Management to maintain alignment to strategic objectives, domain OKRs, and multi‑year modernization roadmaps.
• Evaluate enhancement requests for strategic, technical, and operational value which will require balancing customer needs, fraud‑risk impact, and architectural evolution.
• Support product direction, fraud insights, and industry thought leadership at webinars, conferences, and partner forums.
• Engage with clients for business reviews, discovery sessions, and roadmap discussions to ensure alignment between client needs, fraud‑risk trends, and platform capability.

What you will need:

• 15+ years in fintech product management, fraud technology, risk platforms, or adjacent areas; minimum 5 years in a leadership or people‑management role.
• Proven track record delivering complex, highly technical fraud‑platform or financial‑risk initiatives, ideally within large, distributed architectures.
• Strong grounding in fraud operations, detection strategies, scoring models, AI/ML‑driven risk signals, rules engines, transaction flows, or similar.
• Demonstrated experience driving technical transformation.
• Excellent project management, communication, and analytical skills, with ability to navigate ambiguity and drive clarity for engineering teams.
• Proven ability to lead under pressure and deliver on large programs with cross‑functional teams.
• Comfort interacting with executive‑level clients and presenting complex technical concepts in an accessible way.
• Strong ability to translate client fraud‑management needs into actionable product and technical requirements.

What we offer you:

A career at FIS is more than a job, it’s your opportunity to help shape the future of fraud prevention in fintech.

At FIS, you’ll experience:

• A meaningful voice in the future of fraud‑technology strategy
• Continuous learning, skill‑building, and career development
• A highly collaborative, supportive work environment
• Opportunities to contribute to important community and industry initiatives
• Competitive compensation and benefits
• A culture built on flexibility, respect, and innovation

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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