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United States
Remote only
As a Technical Solutions Consultant, you become the trusted technical partner for a portfolio of high value advertising clients, guiding them through complex challenges with a mix of deep technical skill, clear communication, and real care for their outcomes.
Every day is a chance to turn an ambiguous request into a confident resolution. You will own a queue of incoming cases through a ticketing system, work case by case with advertisers, and bring calm, thoughtful problem solving to accounts that require both technical depth and a diplomatic touch. If you love untangling tricky issues and helping people feel supported while you do it, you will feel right at home here.
What You Will Do
How Success Is Measured
You will be supported by clear, transparent metrics that celebrate great service. Success in this role is tracked across a variety of key performance indicators, including:
Why This Role Is Exciting
This is a rare chance to work with some of the most recognizable brands in the world, including clients like Airbnb, while building your network across a leading technology company and the major businesses that advertise with it. You will grow real technical expertise, sharpen your consulting and communication skills, and gain experience that opens doors across the digital advertising and technology industries. For someone who thrives on helping others win, the value you add here is matched by the value you take with you.
What You Bring (Must Have)
Nice to Have
Experience and Education
Ready to Apply
If you are excited to be the person top advertisers turn to when things get technical, we would love to hear from you. Bring your curiosity, your problem solving, and your care for people, and help our client's most important partners do their best work.
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
Location: Remote
Role type: Contract 12 Month Position
Expected hours: 40 per week
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