Technical Support Engineer

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Technical Support Manager

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Your Role and Responsibilities

As a Technical Support Engineer, you will take on a central role supporting ABB’s automation platforms used across the Energy, Process and Marine sectors. Your expertise will help keep mission‑critical systems running reliably and efficiently, and you will be a key technical partner to teams across ABB’s global organization.

In your role, you will handle complex technical challenges across the full system lifecycle from design and testing to installation, commissioning and long‑term operation. Your work will involve close day‑to‑day collaboration with local project teams, service engineers, specialists, Product Management and R&D. You will also interact directly with customers, giving you a firsthand understanding of how your work supports real industrial operations.

This is a role for someone who enjoys understanding how things work, finding the root cause of problems and working with others to find solutions. The team is located in Malmö, Sweden.

In this role, you will:

• Support ABB’s front-end organizations in using ABB’s DCS systems ABB Ability™ System 800xA and Automation Extended evolution with focus on Control, I/O & Communication.
• Diagnose and troubleshoot technical issues, including evaluating problem descriptions, analyzing log files, performing remote diagnostics and reproducing issues in lab.
• Collaborate with cross-functional teams, including Product Management, Product Development, and ABB front-end organizations, to address complex technical issues and improve products. 
• Contribute to product supportability by helping shape diagnostic tools, logging mechanisms and technical guides.
• Visit customer sites occasionally to help troubleshoot complex issues or perform system health checks.
• Keep your knowledge up to date, join technical discussions and influence how we work with the flexibility to plan your own day.

Your Background

We believe you’ll thrive in this role if you enjoy technical problem‑solving and want to contribute to a supportive team environment. You likely have:

• Experience in process automation, system service, maintenance or commissioning or a related technical education.
• Knowledge of System 800xA, AC 800M, S800 I/O and Select I/O and technologies like Microsoft platforms, virtualization.
• Knowledge of Ethernet-based communication and Industrial protocols such as OPC UA, MMS, PROFINET, PROFIBUS and Modbus TCP. 
• Curiosity and a willingness to learn new tools and technologies over time.
• A collaborative mindset and the ability to take responsibility for your work.
• Fluency in Swedish and English, both written and spoken.

What’s in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger. 

More about us

We look forward to reading your application in PDF format. Please note that the interview process is ongoing, apply now to secure your spot in the recruitment process!  

  

Please note that to be eligible for employment at ABB Sweden, you will need to pass our pre-employment screening steps. This includes a reference check, a drug test, and could also include an extended background check.  

  

We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements. 

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. 

Recruiting Manager Tore Lundholm, +46 70 267 63 02, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Kenneth Hultman,+46 703 49 60 95; Ledarna: Leif Öhrberg, +4672 464 40 16; Unionen: Mikael Hammar, +46 730 88 70 60. Talent Partner Sara Vestin, +4672 464468

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.