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American Fork, Utah, United States
Onsite
ABOUT LVT
LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.
We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.
LVT units run unattended in parking lots, job sites, and remote yards—when one goes dark, customer trust goes with it. As a Technical Support Engineer III, you'll own the escalations no one else could crack, working across cellular connectivity, networking, and Linux systems to restore uptime and find true root cause. You'll set the technical bar for the support team: coaching tier I and tier II support agents through hard tickets, turning recurring failures into permanent fixes with Engineering, and owning the runbooks the whole team works from every day.
LVT is a flexible-first company, but this is an in-office role based in our American Fork, Utah facility, where you'll work alongside other support teams and partner directly with software and cloud infrastructure engineers to remotely resolve incidents and manage bug remediation.
BENEFITS
We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.
LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.