Job Summary
The Technical Trainer plans, prepares and delivers training programs to meet the development needs of the employees. Provides quality, timely and innovative training curriculum, including but not limited to: safety and applications along with training within Gas Operations job classifications. Builds and maintains working relationships with operations, construction, engineering, customer operations, etc. while meeting their business needs. Assess course and curriculum development. Takes actions to ensure employees are properly prepared to work safely, effectively and in compliance with all Regulatory, OSHA and industry requirements. This role also makes final determination on employee training and work readiness/progression status. Works together with field operations and On the Job Trainers to determine employee competency to determine and deliver competency training as needed.
Essential Functions
Technical Trainer 1: • Leads learning events to build student knowledge and skills with a primary focus on gas operation and maintenance, service, M&R, engineering, and other operations activities • Integrates classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning • Delivers training initiatives that provide practical in field experience for employees to build employees mastery • Identifies and recommends classroom and hands on training activity improvements while working with curriculum team to continually improve training activities • Directs the planning, execution, delivery, and facilitation of all training programs in specified disciplines • Provides training recommendation to governance process • Provides training recommendations to Operator Qualifications/Certifications programs to ensure employees are able to demonstrate knowledge and hands-on competency • Manage & direct the work of trainees while in training courses • Promotes a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers
Technical Trainer 2: (Includes Technical Trainer 1 duties plus): • Independently provides learning activities for more complex courses to improve student knowledge • Oversees training of tech trainer 1 • Implements/trains learning initiatives that provide practical in field experience for employees • Identifies/reacts to learning opportunities, while developing employees towards masterly level of job positions • Partners with operations management to identify training needs and delivers programs to ensure compliance • Identifies needs and participates with Gas Standard reviews within operations • Researches, analyzes and applies current technology and related training by reviewing periodicals, journals, attending seminars, etc. to continuously improve training courses • Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches
Technical Trainer 3 (Includes Technical Trainer 2 duties plus): • Leads learning events that build student knowledge and skill with a primary focus on gas activities • Directs classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning • Implements/trains learning initiatives that provide practical in field experience for employees • Leads a Training governance program • Subject matter expert for curriculum development • Develops and maintains working relationships with front line leaders to be aware of trainee experiences and knowledge • Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches • Senior Technical Trainer (Includes Technical Trainer 3 duties plus): • Manage classroom training, hands-on practice and simulation to maximize student learning • Conduct skill evaluations for Trainer 1, 2 & 3 positions • Mentor trainers and assist them in their development • Represent technical training by delivering presentations at industry sponsored events • Lead strategic discussion with key business partners regarding annual training work plan • Subject matter expert to assist with curriculum development and gas standards reviews and updates • Testifies in Arbitrations, depositions, and court cases as needed
Required Qualifications For Position
Technical Trainer 1
1+ years of experience in gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
Experience delivering effective technical training programs
Position will have estimated travel up to 20%
DL NUMBER - Driver License, Valid and in State Valid Driver's License Upon Hire
Technical Trainer 2
3+ years of experience in gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
Experience delivering effective technical training & evaluation programs
Position will have estimated travel up to 20%
DL NUMBER - Driver License, Valid and in State Valid Driver's License Upon Hire
Technical Trainer 3
5+ years of experience in gas utility industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
Extensive experience in delivering effective technical training & evaluation programs
Previous experience as a facilitator for various size groups
Excellent communications, presentation, interpersonal skills
Knowledge of PC applications/skills
Knowledge of maintenance and operating procedures and processes used in the programs assigned
Excellent communications, presentation, interpersonal skills
Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
Extensive knowledge of maintenance and operating procedures and processes used in the programs assigned
Excellent communications, presentation, interpersonal skills
Advanced knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
Knowledge of Collective Bargaining Unit Agreement (where applicable)
DL NUMBER - Driver License, Valid and in State Valid Driver's License Upon Hire
Position will have estimated travel up to 20%
Senior Technical Trainer
8+ years of experience in natural gas utility industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
Extensive experience in delivering effective technical training to multiple levels of the organization
Expert understanding of adult learning methods
Demonstrated mastery of competencies for the Senior Trainer level position
Excellent facilitation skills or for various size groups
Subject matter expert for Technical expertise in related discipline
Demonstrated the ability to develop and leverage relationships within and across work groups to achieve results
Advanced understanding of State/Federal gas pipeline regulations
Excellent communications, presentation, interpersonal skills
Demonstrated proficiency of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
Knowledge of Collective Bargaining Unit Agreement (where applicable)
Estimated travel up to 20%
DL NUMBER - Driver License, Valid and in State Upon Hire
Preferred Additional Qualifications for Position
Bachelor's Degree
Physical Demands
Salary:
Technical Trainer 1: 69,900.00 - 105,000.00 USD
Technical Trainer 2: 82,200.00 - 123,200.00 USD Annual
Technical Trainer 3: 96,600.00 - 144,900.00 USD
Sr Technical Trainer: 96,600.00 - 144,900.00 USD
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.
As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
ADA Accommodations
If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
E-Verify
NiSource participates in the U.S. Department of Homeland Security’s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:
Salary Range*:
$69,900.00 - $144,900.00*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.
Posting Start Date:
2026-05-19Posting End Date (if applicable):
2026-06-03