Job Description:
Position: Technical Training Specialist
Location: Campsie / Farlough
Report to: Customer Services Manager – Environmental Product Support (EPS)
Here at Terex, we are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. While our operations are global, each office or factory is a close-knit community. It is an exciting time to be part of the expanding manufacturing sector – come join us!
We have an exciting roadmap ahead for new products, services, production capacity and business expansion. As a result of this continued success, we are expanding our team. We currently have an opportunity for a Technical Training Specialist.
Reporting to the Customer Services Manager, this role is central to driving Dealer satisfaction and Customer confidence. It will combine, Engineering insight, Training delivery, with practical hands‑on Dealer Support.
Responsibilities
Create clear, practical documentation and guidance that supports Dealer and Customer within the varied EPS Team Brands.
Develop and update training materials for internal teams and Dealers, supporting knowledge sharing and capability to grow.
Contribute to digital learning content such as e‑learning, short guides, building learning tools for the various Brands under the EPS support umbrella.
Support the ongoing development of the EPS Dealer Portal, helping to improve access to training and technical information.
Work closely with Helpdesk, Field Delivery, and Warranty Teams, providing clear documentation to support day‑to‑day procedures.
Review and test new Training materials with team members, contributing to continuous improvement and shared learning.
Take part in scheduled overseas travel to support training delivery and practical onsite fault finding with Dealer development being pivotal.
Provide field service support as and when required to meet business and customer needs.
About You
Full valid Driving License and passport
Industry‑specific experience/knowledge would be advantageous but not essential.
Demonstrates problem‑solving and collaboration skills, curiosity, and has a motivation to grow within EPS.
Strong attention to detail, with the ability to organise and present information clearly.
Confident communication skills, with an interest in explaining technical or process‑based information to others.
Computer literate & competent in use of Microsoft or similar packages. Exposure to technical or visual tools would be advantageous but not essential.
A practical understanding of engineering, technical systems, and operational processes, or a clear desire to develop this knowledge.
Ability to manage multiple products and tasks as required to meet demanding Internal and Dealer deadlines.
Highest level of integrity, honesty and trust
The above description is non-exhaustive and there may be additional duties in accordance with the role.
The successful candidate will receive a competitive salary and benefits package, along with the opportunity to build a rewarding career within a leading, global engineering organisation. You will be supported to grow, develop new capabilities, and shape your future through meaningful work, continuous learning, and clear development pathways.
To apply for this role and view all available positions within Terex, please visit our careers page on the Terex Intranet: http://jobs.terex.com
All applicants must demonstrate through their application form, how they meet the criteria for the position applied for.
Terex is an equal opportunity employer, and appointments are based on merit. We value diversity and welcome applications from all sections of our community.
If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
Terex Overview:
Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential.
We design and manufacture advanced specialty vehicles—including fire, ambulance, and recreational vehicles—alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment.
With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders.
For more information, please visit www.terex.com.
Additional Information:
We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or other characteristics protected by law.
The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including Westfield health care for you and your dependents, contributory pension scheme, life assurance cover, employee stock purchase plan and access to global learning and development programs offering accredited and specialist training.