Technical User Experience Design - Advisor I

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technical User Experience Design - Advisor I

Technical User Experience Design - Advisor I

About your role:

As a Technical User Experience Design - Advisor I, you will lead the design of intuitive, user-centered experiences for Fiserv digital products and solutions. You will partner with product, engineering, and business teams to translate user needs into scalable design solutions that improve usability, consistency, and business outcomes. Your work will help shape how users interact with financial services technology across web and mobile experiences.

What you'll do:

• Lead the design, development, and implementation of user experience strategies for digital products and solutions.
• Collaborate with cross-functional teams to gather user requirements and translate them into design specifications, user flows, and interaction models.
• Create wireframes, prototypes, and high-fidelity mockups to communicate design concepts and support product development.
• Conduct usability testing, review user feedback, and apply findings to improve product experiences and design decisions.
• Drive consistency across platforms by applying established design standards, patterns, and best practices.
• Mentor junior user experience designers and provide guidance on design methods, tools, and review processes.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 6+ years of experience in user experience design for web, mobile, or enterprise digital products.
• 3+ years of experience using design and prototyping tools such as Figma, Sketch, Adobe XD, or similar platforms.
• 3+ years of experience working with Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), and front-end design constraints.
• 3+ years of experience working in Agile product development environments.
• Experience creating wireframes, prototypes, design specifications, and usability testing artifacts that support product delivery.
• Bachelor’s degree in user experience design, human-computer interaction, graphic design, computer science, or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience in the financial services industry.
• Experience designing for both web and mobile applications.
• Experience working with design systems or reusable component libraries.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Salary Range

$110,000.00 - $186,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.