Technical Writer

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview:

We are hiring for Technical Writer for our Bangalore office.  

Responsibilities:

• The technical writer is responsible for all documentation for a product ranging from solution documentation to deep technical guides, to end user on-line help.  This position requires the ability to describe a highly technical solution in an easy to understand and concise manner.
• This position also requires managing the localization work required to offer our solution in several global languages.
• The technical writer is an integral member of the development and maintenance projects giving input to product managers and designers from an end user perspective.
• There is a need to fully understand the existing documentation and consolidate the information.

Technical Skills:

• Any Graduate or Postgraduate
• 3+ years of experience in Technical writing
• Experience working in DITA/XML based authoring environment
• Well versed in traditional documentation authoring tools
• Experience in conducting technical reviews
• Experience in publishing content in online formats
• Agile methodology experience
• High quality consciousness
• Excellent English written and verbal skills
• Experience writing for Windows applications
• Base knowhow in telephony concepts/business phone systems
• Technical enough to be able to install and maintain a lab environment with our software in order to have a system to use to properly describe our solution

To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers. Kindly review our privacy policy (Mitel Privacy Policy) for more information and to understand how to exercise any of your rights.

For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.