Technician Manager - WRAH

 

Position Information

Title: Technician Manager
Reports To: Hospital Director
Position Type: Full-time
Compensation: $9,000 - $100,000 annual salary
FLSA Status: Exempt
Location: Wheat Ridge Animal Hospital — onsite, 24-hour specialty and emergency operations

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Position Summary

• Veritas Veterinary Partners seeks a clinically minded and team-focused technician manager to lead the credentialed technician team at Wheat Ridge Animal Hospital. The Technician manager is responsible for the performance, development, and daily coordination of the hosiptal's RVT, LVT, and CVT staff, ensuring clinical excellence across all specialty and emergency services. This role partners closely with the medical director, hospital leadership, and department managers to maintain the highest standards of patient care and technician practice. 

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Essential Duties and Responsibilities

Clinical Operations

• Oversee daily technician deployment across specialty services, emergency and critical care, ensuring appropriate coverage and skill alignment.
• Collaborate with the medical director and veterinarians on clinical protocols, case support workflows and equipment utilization.
• Monitor clinical quality indicators and take corrective actions when gaps in technician practice or patient safety are identified.
• Serve as a clinical resource for the technician team, providing guidance on complex cases, procedures and controlled substance handling.

Team Leadership and Development

• Lead, schedule and develop the credentialed technician team across all clinical departments and shifts.
• Conduct regular performance conversations, coaching sessions and formal reviews aligned with clinical standards and Veritas Veterinary Partners’ values.
• Partner with the hospital director and People and Culture Operations on recruiting, onboarding, retention and performance management.
• Identify skill gaps and facilitate continuing education, certification support and clinical development opportunities.
• Foster a team culture of clinical excellence and professional growth by remaining open to feedback from teammates and leaders, and actively creating space for every technician to contribute ideas and observations that raise the standard of care.

Compliance and Credentialing

• Ensure all technicians maintain active credentialing (RVT, LVT or CVT) in the applicable state of practice.
• Maintain accurate credentialing records and coordinate timely renewals in partnership with People and Culture Operations.
• Ensure team compliance with DEA controlled substance regulations and state veterinary practice act requirements specific to credentialed roles.
• Support preparation for accreditation reviews and regulatory inspections as they relate to the technician team.

Cross-Functional Collaboration

• Maintain a dotted-line relationship with the director of veterinary nursing, putting network nursing standards, technician training and scope-of-practice guidance into practice at the hospital.
• Partner with the patient care manager to ensure seamless coordination between credentialed and non-credentialed patient care staff.
• Collaborate with the client experience manager to ensure clinical communication with clients is accurate, compassionate and timely.

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Qualifications

Required

• Active credentialing as an RVT, LVT or CVT in the state of practice.
• Minimum three years of experience in a veterinary clinical environment with at least one year in a supervisory or lead technician role.
• Demonstrated leadership experience managing or developing a credentialed clinical team.
• Strong understanding of credentialed technician scope of practice across multiple states and specialty veterinary disciplines.
• Excellent communication and interpersonal skills with the ability to partner across clinical and operational teams.

Preferred

• Experience in specialty or emergency veterinary medicine including critical care, surgery, oncology or internal medicine.
• Prior experience in a high-growth or multi-site veterinary organization.
• VTS credential in a relevant discipline.

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Work Environment

• This position is onsite full-time at a Partner Hospital in a fast-paced specialty and emergency veterinary environment. The role requires frequent movement throughout the facility, extended periods at a computer for administrative tasks, and availability during varying shifts including some evenings and weekends based on operational needs. The Hospital Manager may be exposed to animal handling, medical equipment and clinical noise.

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Employee Benefits

We are committed to supporting the well being, growth, and stability of our team members:

• Medical, dental, life, and vision insurance options
• 401(k) with company match
• Employer paid basic life insurance + optional add on policies
• Paid time off and sick pay
• Employee discounts and insurance perks
• Employee referral bonus program
• Access to mental health and other various support options
• Uniform allowance
• Continuing education support for licensed staff
• Professional development and growth opportunities