Technicien en sécurité / Field Security Technician CCTV & EAS

À propos de Johnson Controls

Johnson Controls, un leader mondial en gestion thermique, en systèmes de bâtiments critiques, en efficacité énergétique et en décarbonisation, aide ses clients à utiliser l’énergie de manière plus productive, à réduire les émissions de carbone et à fonctionner avec la précision et la résilience requises dans des secteurs en forte croissance tels que les centres de données, les soins de santé, les produits pharmaceutiques, la fabrication avancée et l’enseignement supérieur.

Depuis plus de 140 ans, Johnson Controls offre des performances là où cela compte vraiment. Soutenue par des technologies avancées, des services sur le cycle de vie complet et une organisation de terrain de premier plan, l’entreprise améliore la performance de ses clients, transforme les objectifs en résultats concrets et contribue à faire progresser la société.

Ce que nous offrons:

•                Salaire de départ compétitif

•                Formation rémunérée

•                Opportunités d'avancement mondial

•                Primes de parrainage

•                Avantages complets

•                Assurance médicale/dentaire/optique

•                Assurance-vie

•                Invalidité de courte et de longue durée

•                Régimes d'épargne-retraite compétitifs

•                Programme d'aide aux employés

•                Programme de bien-être

•                Et plus encore!

Échelle de rémunération horaire à l’embauche : 27.60$ -32.00$
(Le taux horaire sera établi en fonction de la scolarité, de l’expérience, des connaissances, des compétences et des aptitudes du candidat, de l’équité interne et des conditions du marché.) Ce poste comprend un programme complet et concurrentiel d’avantages sociaux.

L’échelle de rémunération affichée correspond à la rémunération globale cible du poste. Les candidatures présentant un profil exceptionnel peuvent être considérées au-delà de l’échelle indiquée.

L’employeur peut utiliser des outils technologiques d’aide à la sélection, incluant l’intelligence artificielle (IA), afin d’appuyer un processus d’embauche équitable et efficace. Les décisions finales sont prises par des évaluateurs humains.

Pour plus de détails, veuillez visiter l’onglet À propos de nous sur le site Johnson Controls Carrière à https://jobs.johnsoncontrols.com/about-us

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What We Offer

• Competitive Compensation: Attractive pay structure.
• Time Off: Paid vacation, holidays, and sick leave.
• Comprehensive Benefits: Medical, dental, vision, and retirement savings—available on day one.
• Professional Development: Continuous product, on-the-job, and cross-training opportunities, supported by excellent internal resources.
• Supportive Culture: Encouraging, collaborative team environment and a modern work culture.
• Safety Commitment: Zero Harm policy ensures your safety on the job.
• Employee Perks: Access to JCI employee discount programs (The Loop by Perk Spot).
• Equipment and training Provided: Company vehicle, tools, PPE equipment and training to support your work.
• Operational Support: Scheduling and management assistance for all assignments.

What you will do and your role

Sensormatic Solutions is a fast-paced dynamic organization as part of JCI working closely with the worlds most recognized retailers. Your work environment will have full autonomy, it will be free flowing with a ton of flexibility and will require you to constantly think “outside the box.”

We promote a modern work culture, and we treat you like a professional. Your opinion and point of view always matter! If this sounds like something that interests you, we want you on our team.

We are seeking a talented and skilled Field Installation and Service Technician to install, service, survey, inspect and maintain inventory control and video equipment in retail environments.

How you will do it

• Install, service, troubleshoot, repair, maintain and inspect retail products and equipment - including CCTV, access control systems, and Sensormatic products.
• Manage your service calls and documentation via company systems (computer/mobile), including products serviced, work performed, hours, and parts utilized.
• Maintain an accurate parts inventory at levels that ensure a first-time fix.
• Demonstrate and train customers on proper use of installed equipment. 
• Communicate customer satisfaction feedback, potential sales opportunities, or recurring issues with your manager.
• Conduct site surveys to support proposal generation.
• Travel to customers locations as required. Occasional out of town travel, weekend and night work as required.
• Interact with customers and internal employees in a professional manner.
• Participate in ongoing training and maintain certifications.
• Maintain company provided service vehicle as required.
• Comply with all Sensormatic Canada Inc. policies and procedures.
• Perform additional tasks as assigned.

What we look for

Required

• Must reside in Gatineau or Ottawa.
• Associate degree in Electronics and/or Networking, or technical equivalent required.
• Must have a valid driver’s license
• 2 years of prior work experience in a related field.
• Basic training and certification in Video Management Systems (VMS).
• Highly organized, strong interpersonal skills, and ability to work independently and in a team.
• General electronics knowledge and mechanical aptitude to be able to use hand and power tools.
• Provincial License, or willingness to obtain (as required).
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Experience interpreting blueprints, technical documents, scope of work and meet deadlines.
• Asset: Knowledge of building construction and inventory management/EAS technology.
• Network troubleshooting experience and solid understanding of operating systems.
• Strong organizational skills, positive attitude, and an ability to learn quickly.
• Proficient with MS Office and basic computer skills.
• Ability to travel and work overtime as needed.
• Fluent French language required. Excellent written and verbal communication, demonstrated superior people and telephone skills, excellent organizational skills and the ability to work well under pressure are essential

Preferred

• Certified in Video Platforms, EAS & RFID solutions commonly installed and serviced by Retail
• Networking Fundamentals knowledge; network certification is a plus.
• TRS - Networking 101
• Experience servicing integrated solutions.

HIRING HOURLY RANGE: 27.60$ -32.00$ (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.