Technology Delivery Manager

Company Description
Nine is Australia’s largest locally owned media company. Working at Nine, you’ll have access to a unique range of experiences and opportunities, helping drive the success of the country’s most trusted television, radio, digital and publishing brands.

Our content reaches almost every Australian - meaning what we do has real impact. We bring people together, celebrate the big moments, and capture the everyday ones.

Some of our most beloved brands have been part of Australian life for generations, and others - new on the scene - have already found their place firmly in our lives. We’re evolving and we need people like you to bring new ideas, innovate and make your mark.

Job Description

We’re looking for a highly organised delivery leader to ensure our technology projects are executed flawlessly and aligned with business objectives. As the Technology Delivery Manager, you will act as the vital bridge connecting engineers, developers, executive business stakeholders, and end-users, ensuring project scopes are met, documentation is airtight, and operational transitions are seamless.

Tapt Media formally Nine Radio is Australia’s leading commercial talk radio network. Home to the country’s most influential stations 2GB, 3AW, 4BC, and 6PR as well as a growing slate of podcast titles, we reach millions of Australians every week. With a focus on "Live and Local" content, we offer Australians and brands the intimacy and trust of radio, combined with the deep engagement and storytelling of podcasts and social.

Note on Ownership: Nine Radio is proud to have recently joined Tapt Media. While this recruitment process is being managed by Nine under a transition of services agreement, the successful candidate will be employed directly by Tapt Media.

Day to day you will:

• Lead the planning, execution, and tracking of cross-functional technology projects, ensuring milestones are achieved on time and within scope.

• Partner closely with business leaders and executive stakeholders to define project scope, manage expectations, and deliver proactive, accurate, and timely communications.

• Engage effectively with network engineers, systems administrators, and developers to track deliverables, unblock technical issues, and translate complex technical requirements into actionable project timelines.

• Enforce rigorous standards for project, system, and user documentation, ensuring new systems and features undergo structured user acceptance testing (UAT).

• Design and execute communication plans and training programs to ensure smooth end-user adoption during technology rollouts.

• Facilitate and handle critical incident response coordination when major technical issues arise, embedding ITIL best practices across service delivery, change management, and incident response procedures.

Qualifications

What you’ll bring:

• 5+ Years in Technology Project/Delivery Management successfully managing IT projects, system rollouts, or infrastructure deployments in a fast-paced environment

• Technical literacy and a strong familiarity with enterprise IT concepts, infrastructure, software development lifecycles (SDLC), and modern technical terminology.

• Deep familiarity with ITIL frameworks, specifically around Change Management, Incident Management, and Service Transition.

• Exceptional organizational skills with a high attention to detail and a track record of managing multiple competing priorities, dependencies, and complex timelines simultaneously.

• Outstanding written and verbal communication skills, with the ability to confidently present technical roadmaps to non-technical business stakeholders.

• Desirable: Relevant certifications such as ITIL Foundation/Practitioner, PMP, PRINCE2, or Agile/Scrum certifications, and experience working within a Media, Broadcast, or digital entertainment landscape.

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Additional Information

How we work
At Nine, our flexible work options vary by role and team. Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.

Our employee benefits include:

• 18 weeks paid parental leave with no distinction between primary and secondary carers

• Access to 'Employee Exclusives' program - a way of getting closer to our incredible brands, offering unique experiences, behind-the-scenes access, and awesome perks.

• Digital newspaper subscription to our mastheads

• Annual gift voucher for Stan subscription

• More info at Nine Careers
  

Our Commitment to Diversity and Inclusion
We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.
Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.