Technology Repair Technician (Temporary)

ABOUT US

The Howard County Public School System (HCPSS) is one of the leading school systems in Maryland and the nation. To learn more about us and our 2024 -2029 Strategic Plan, please visit our website and our careers page. Join our award-winning workforce and make a difference in the lives of our students!

ABOUT THE APPLICATION PROCESS

Before you begin, please read the job posting below carefully including the Application Requirements specific to this position. Be sure your application reflects experience and education required to meet the minimum and any preferred qualifications listed. Our application guide includes detailed instructions to assist you. Once your application has been submitted, you will not be able to add documentation or make any changes.

Please note that application submission will be available only through 11:59 PM on the date prior to the indicated end date. If no end date is indicated, the posting will remain open indefinitely.

Job Posting End Date:

Reminder: Current permanent and temporary employees must apply through the Jobs Hub in Workday, not the external career site.

Classification: Temporary

DESCRIPTION

The Technology Repair Technician provides technical support for Chromebook repair, OS upgrade and staging within the Howard County Public School System. This position assists with diagnosing, repairing, updating, and preparing Chromebook devices and related equipment for student use. The role is ideal for individuals interested in technology, computer repair, and hands-on technical support experience in a K-12 educational environment. The Technology Repair Technician works collaboratively with technology staff to support the large-scale technology project while maintaining a professional, organized, and customer-focused approach. This assignment will begin as soon as possible and will end on or before October 31, 2026.

MINIMUM QUALIFICATIONS

Applicants must meet all the qualifications below to be considered for the vacancy.

Education:

High school diploma or GED.

Experience:

• Basic knowledge of computer hardware and software support.

• Ability to follow technical instructions, procedures, and established workflows.

• Strong organizational, communication, and customer service skills.

• Ability to work independently and collaboratively in a team environment.

• Ability to lift, move, and organize technology equipment weighing up to 40 pounds.

• Ability to perform work requiring standing, walking, bending, lifting, and physical activity throughout the workday.

PREFERRED QUALIFICATIONS

• Previous experience repairing and troubleshooting Chromebook or computer devices.

• Coursework or training related to computer hardware, and technical support.

• Experience supporting large-scale technology projects.

• Experience working in a school system, customer service, or team-based environment.

ESSENTIAL POSITION RESPONSIBILITIES

The list below is a summary of the functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.

• Diagnose and repair Chromebook hardware and software issues.

• Configure and prepare Chromebook devices and accessories for deployment.

• Assist with large-scale Chromebook repair refresh project.

• Utilize ticketing system to document and complete assigned tasks.

• Maintain a clean, organized, and safe workspace.

• Communicate professionally and effectively with staff, supervisors, and colleagues.

• Follow department procedures, safety practices, and established technical standards.

• Perform other duties as assigned in support of technology operations.

ADDITIONAL REQUIREMENTS

Working Hours: Monday – Friday, 7am – 3:30pm

APPLICATION REQUIREMENTS

Complete applications must be submitted, and once your application has been submitted, you will not be able to add documentation or make any changes. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application. Proof of education and other required documents listed above must be uploaded at the time of application.

The applicant must be eligible to work in the United States. Employment applications are accepted online only. A completed application must include the following

• An official proof of education (A copy of official HS Transcript/HS Diploma/ a copy of official college Transcript) 

• Foreign Education: An education evaluation by one of the agencies approved by Maryland State Dept. of Education (MSDE).

• Employment history from the past 10 years.

Interviews will be limited to those applicants who, in addition to meeting the basic requirements, have experience and education which most closely match the position qualifications and the needs of the school system.

EMPLOYMENT INFORMATION

Location:

Berger Road Building (9200 Berger Rd., Columbia, MD 21046).

Compensation

$16-$27 / hour

Pre-Employment Requirements

Supervisory references will be contacted prior to any offer of employment. Recommended candidates will be required to provide references from current and recent supervisors.

All employees, regular and temporary, must be fingerprinted, have a criminal background investigation completed, and successfully complete the Maryland Employment History Review, pursuant to Section 6-113.2 of the Education Article, Annotated Code of Maryland. In addition, some positions will require completion of a physical examination and/or drug testing.

Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the United States. HCPSS participates in E-Verify and does not offer employee sponsorship.

For questions regarding this posting, please contact kwise@hcpss.org

For questions regarding the application process, please contact Temporary_Services@gmail.com

EQUAL OPPORTUNITY EMPLOYER

To request an accommodation during the application or interview process due to a documented disability, please email humanresources@hcpss.org.

HCPSS celebrates diversity and is committed to creating an inclusive environment for all employees and applicants and prohibits discrimination, harassment, and retaliation of any kind. HCPSS is committed to the principle of equal employment opportunity for all employees in providing them with a work environment free of discrimination and harassment. All employment decisions at HCPSS are based on organizational needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability,  sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, veteran status or present military service, family medical history or genetic information, family or parental status, or any other characteristic protected by federal, state or local laws.