Want to know if this job is worth applying to?
Melbourne, Victoria, Australia
Onsite
Multiple continuing opportunities | HEW 5 and HEW 6
Information Technology Services
Primarily based at RMIT’s Melbourne City campus
Onsite, event-focused technology roles
Help deliver outstanding technology experiences at RMIT events
Join RMIT’s End User Technology team in Information Technology Services and help deliver seamless conferences, lectures, presentations and executive events. These hands-on roles support presenters and event organisers with reliable audiovisual and onsite technology services.
We have opportunities available across the following roles:
About the opportunities
Senior Technology Support Specialist, HEW 6
In this role you will provide technical expertise for complex and high-profile events, including executive and VIP engagements. You will resolve complex or recurring issues, coordinate escalations, guide colleagues and stakeholders, and improve event technology practices and service continuity.
Technology Support Specialist, HEW 5
In this role you will deliver core onsite event support: prepare and operate audiovisual systems, troubleshoot live issues and work with presenters, event organisers and colleagues to keep events running smoothly.
What you will do
Depending on the level of the appointment, responsibilities will include:
What will help you succeed
You will bring practical experience in audiovisual, event technology, desktop support, end-user computing or a related environment. For HEW 6, you will need more extensive experience managing complex issues and supporting high-profile or VIP events.
You will also demonstrate:
A relevant qualification in Information Technology, Computer Science, audiovisual technology, event production or a related discipline is desirable. Equivalent practical experience will also be valued.
Working arrangements
Based primarily at Melbourne City campus, with travel to other campuses as required. These are dedicated onsite event-support roles, not primarily remote or standard service-desk positions.
You must be available for rostered or split shifts within the 7:30 am–8:30 pm service window, with occasional event support outside standard business hours.
Why work at RMIT?
RMIT is a global university of technology, design and enterprise. Join a collaborative technology team in a varied, highly visible environment where your expertise directly contributes to successful university events and experiences.
Appointment requirements
Appointment is subject to a valid Victorian Working with Children Check and any other required checks. Maintaining a valid Working with Children Check is a condition of employment.
How to apply
Please submit:
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via talentsupport@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.
