Billund, Region Syddanmark, Danmark
Remote only
Who Are We?
Sitebeat is an easy-to-use but yet powerful website builder that allows users to create stunning websites and eCommerce stores. It is our aim to become Indonesia’s number one website builder and to bring millions of aspiring entrepreneurs online by providing a best-in-class product and customer-centric support that enables our users to excel.
Our work environment offers stunning and spacious offices in some of the world’s most exciting cities: Singapore, Sydney, Kiev, Cebu and now Jakarta! We want YOU to join US - a diverse group of passionate and ambitious professionals who enjoy a supportive, fun, and open work environment.
Our Sitebeat team in Jakarta has 14 staff (and counting), so we're a tight-knit family made up of concert-goers, social media fanatics, amateur gamers, and (guilty) discount hunters. We work hard and play hard, and believe it or not, we enjoy each other’s company!
Sitebeat.com is a member of the Dreamscape Networks, a global technology company providing powerful online solutions to everyone who wants to bring their business online. We provide a user-friendly and intuitive website building platform to entrepreneurs and individuals world-wide, while providing and ensuring Best in World service for our customers.
WHAT YOU’LL DO AT SITEBEAT
As a Telemarketer, you will be responsible for closing sales deals over inbound and outbound telephone calls and maintaining good customer relationships. You will assist in generating leads for the Business Development Specialists, manage customer accounts, and promptly resolve customer complaints.
An effective Telemarketer must be an excellent communicator and have superior people skills. You must be comfortable presenting Sitebeat’s products and services over the phone as well as dealing with complaints and queries.
Prior experience in phone sales, customer relations, and online technology is preferable, but as a performance-orientated company we want the best person for the job – regardless of your experience, education, or background. So if you’re willing to learn, impress, and perform, then we want to speak to you!
This role is a 6 months contract, subject to further 12 months extension. As a successful candidate, you can expect to double or triple your base salary with a generous, uncapped commission scheme. The harder and smarter you work, the more money you can make – it’s as simple as that.
Job Responsibilities
Follow up aggressively to close deal with customers by phone
Update and make sure sales pipeline meet the target
Answer incoming calls from prospective customers
Able to assist with any enquiries callers may have
Meet monthly individual targets based on monthly Key Performance Indicators (KPIs).
Desired Skillsets/Experience
Minimum D3 Diploma in related field or minimum 1-2 years’ experience in telemarketing, sales, customer relations.
Exceptional customer service skills.
Have a passion and understanding of the digital space and tools (Ecommerce, Marketplaces, Social Media, Digital Marketing, e-Wallets etc.)
Basic understanding of the industry, with the ability to become a subject matter expert on the job. Experience in marketplace, ecommerce platform/industries will be an added advantage.
Is innovative and possess problem-solving skills that include the ability to develop and propose equipment-based solutions for clients
Willingness to learn and grow as a person.
Desire to generate leads and sales for the business through customer-centric communication.
Must have excellent communication skills (verbal and written) in Bahasa Indonesia and English
Employment with Dreamscape Networks is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship.
This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.
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