How will you CONTRIBUTE and GROW?
We are seeking a dedicated and compassionate Homecare Advisor to join our team. In this role, you will be the vital link between our company and the veterans we serve. You will be responsible for delivering essential Veterans Affairs (VA) medical products directly to patients' homes, ensuring they are comfortable with their equipment, and providing critical education on the safe operation of home oxygen therapies.
- Handle all administrative tasks and processes in relation to patients and monthly follow up. Specifically, looking after the existing customer base and also taking care of the acquisition of new customers. Titration downloads of patients and set appointment with patients for routines, home sleep studies, Cpap and confirm delivery
- Timeous delivery & connection of equipment to home patients. In addition, you are available to advise our customers on all aspects of our products and conduct training courses (performing a demo of the diagnostic tool / equipment).
- Ensure routine visits are done timeously and completed in a month and manage patient list and the PDA’s according to the demarcated and conduct patient visit as per procedure according to the work instruction. Implement the Therapy Initiation Program and Therapy Optimisation Program
- Be available on call 24 hours / availability over weekends / Public Holidays and telephonic assistance of patients.
- Ensure accurate stock count & control of equipment and disposables whilst monitoring of expenses. \
- Ensure maintenance and usage of the company pool car
- Implement and adhere to Safety and Quality related topics, policies and procedures. Implement Cpap Therapy as per sleep study/ Doctors prescription and demonstration of Cpap Machine and Mask. New Patients - Delivery of Insulin Pumps and Disposable and ensure patient education on Insulin Pump Therapy and assist with pump set up and demo. Monthly Disposable Deliveries. Compile monthly state information using the state template.
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Are you a MATCH?
Educational requirements
Experience
Knowledge and Know-how specific to the job
Operate autonomously
Knowledge of patient care
Knowledge of a consultative and diagnostic process
Relationship and money management
Knowledge of VA Safety procedures
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
