Onsite
Posting Date
05/19/26Application Deadline
05/24/26Pay Range
$25.00 hourlyJob Type
TemporaryDepartment
Enterprise TechnologyAbout the Position
The Temporary IT Technician provides county customers with excellent customer service experiences, reliable communication, accurate issue assessment and lasting resolutions that support the customers' business processes. The Temporary IT Technician is responsible to proactive end-user focused technical support of workstations, laptops, printers, virtual desktops, and other supported peripheral devices. This position will act as a subject matter expert for end-user computing experiences and provide comprehensive support for component systems and services.
About Us
Are you looking for a career in a dynamic organization that embraces a can-do spirit? Look no further than Maricopa County’s Enterprise Technology & Innovation!
We are a team that prides ourselves on leveraging technology to create digital transformations. We look for ways to bring about innovative solutions while providing top-notch customer service. Apply today and become part of the team that makes a lasting impact on the future of technology at Maricopa County.
Proud to Offer
Work with a greater purpose
Tuition reimbursement
Exceptional work-life balance, with hybrid and alternative work schedule options
Opportunities for growth and development within Maricopa County
Low-cost, high-value healthcare for you and your qualifying dependents
Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
Paid vacation, sick time, and parental leave
Extensive wellness program, including an incentive
Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1
Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ
We Require
Three years of technology-related experience to include performing a combination of installing, loading, configuring microcomputer hardware and software, detecting/resolving computer and printer problems
High school diploma or GED
A combination of post-secondary education and/or job-related experience may substitute for the required experience on a year-for-year basis.
We Also Value
Associate’s degree in Computer Science or a related field
Two years of experience in desktop or helpdesk support in an enterprise PC environment
PowerShell, Tanium, SCCM, Workspace One or Intune experience
Experience with user and device management in Microsoft Active Directory
Endpoint solution management experience
Mobile Device Management (MDM) experience
Experience with Windows 11, Microsoft O365, and image creation
CompTIA A+, or ITIL Foundations
Job Contributions
Configure and Maintain End-User Computer Systems
You will install, configure, and maintain desktop and laptop hardware, software, systems, and peripherals; participate in large-scale departmental technology refreshes; maintain accurate inventories; and assist with equipment moves, unloading new equipment, and disposing of old equipment to salvage vendors
Customer Service
You will meet customer demands, prioritize workloads, coordinate activities, and ensure that activities comply with industry best practices and Maricopa County standards
Communication
Works closely with other groups to coordinate plans and activities to facilitate specific business outcomes. Identifies potential service level problems before they occur
Maintains a high level of communication with customers with respect to scheduling support call follow-up and confirmation of resolution
IT Service Management (ITSM)
You will manage service ticket queues and resolve daily hardware and software support issues; serve as a subject matter expert and top-tier onsite support; research industry trends, technologies, and standards, providing proactive recommendations to supervisors or management
Working Conditions
Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time
This position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.
Selection Procedure
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.
Apply Now!
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