Business Unit
Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.
What the Role Entails
As a Senior Solution Architect at Tencent Cloud in Indonesia, you will play a pivotal role in driving the adoption and success of Tencent Cloud services in the region. This position requires a blend of technical acumen, customer-facing skills, and strategic thinking. You will work closely with clients and partners to understand their needs, develop tailored cloud solutions, and ensure successful implementation. Your expertise will contribute to shaping Tencent Cloud’s product offerings and go-to-market strategies, making a significant impact on the business landscape in Indonesia.
What You Can Do Here
1. Accelerate your growth with an international perspective, engage with top-tier Southeast Asia customers, and deeply participate in the most cutting-edge AI needs of the Southeast Asia market and the continuously evolving cloud industry solutions.
2. Master the latest cloud product capabilities in a full-stack manner — across IaaS, AI, audio/video, security and other product lines. Through project co-building with Southeast Asia customers, continuously improve human-AI collaboration capability and customer project success efficiency.
3. Work closely with a diverse, excellent team in Southeast Asia, and jointly embark on a rapidly changing high-growth journey.
- Serve as the customer's technical consulting expert. Lead Tencent Cloud pre-sales analysis, bidding document authoring, and customer solution communication, and strive to obtain support from the customer's technical decision-making level.
- Deeply explore and follow up on the landing of customer needs. Combined with Tencent Cloud public cloud, private cloud, container, big data, audio/video, AI and other product capabilities, design technical solutions for Indonesia SVIP customers and follow up on delivery, continuously strengthening differentiated competitive advantages.
- Possess an AI-Native perspective, be proficient in Tencent Cloud AI product knowledge and effectively promote it. Use AI capabilities to complete project POCs and demos, accelerate migration and delivery, and monitor SVIP customer business quality.
- Promote scaled business growth in key markets. On a daily basis, collect real feedback and industry common needs from Indonesia customers, and drive continuous iteration and optimization of cloud products and AI tools.
Who We Look For
- Bachelor's degree or above; majors in computer science, information technology, telecommunications engineering and other related fields are preferred.
- 5+ years of experience in cloud computing pre-sales or solution-related work, covering pre-sales research, bidding document authoring, POC implementation, delivery acceptance, and other project phases.
- Familiar with mainstream public cloud platforms, such as Tencent Cloud, Alibaba Cloud, AWS, Azure, GCP, etc. Have experience using AI technology to assist and drive projects; familiar with at least one AI Agent application and have effectively applied it in work.
- Extremely strong pressure resistance and resilience. Proactively tackle project technical risks and AI implementation challenges, with no shirking or escaping. Take real business results as the sole orientation, and refuse to stay only at paper-level solutions.
- Excellent cross-cultural communication and collaboration ability; fluent English with no barriers to business communication; adapt to the collaboration rhythm of multi-country teams. Thai language proficiency is preferred.
- Strong proactive collaboration awareness; willing to undertake cross-department collaborative work, with no division of work boundaries, and project success as the core goal.
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
