Terminal Manager

Headquartered in Houston, Texas, BWC Terminals is a premier provider of bulk liquid storage and logistics services to refiners, manufacturers, and distributors of bulk liquids in North America. The Company consists of 22 sites with over twenty million barrels of storage capacity. The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables, and agricultural products. Additional information about BWC Terminals is available at www.bwcterminals.com.

JOB OVERVIEW

The Terminal Manager oversees all operations at the bulk liquid storage terminal, ensuring the safe, efficient, and environmentally compliant handling, storage, and transfer of liquid commodities. This role is responsible for managing personnel, maintaining facility integrity, coordinating logistics, and implementing operational best practices to support customer satisfaction and regulatory compliance. The Terminal Manager plays a key leadership role in driving safety culture, optimizing throughput, and ensuring the terminal operates at peak performance while protecting people, assets, and the environment.

RESPONSIBILITIES AND DUTIES

Lead, direct, and manage terminal operations, maintenance and shipping and receiving. Quickly assess issues and be decisive in solving them, such as identifying improvement opportunities in the process to ensure objectives are accomplished in a timely and cost-effective manner.

• Implement cost-effective systems of control over capital, operating expenditures, manpower, wages, and salaries.  Manage capital asset maintenance.
• Establish and monitor overall terminal performance for operations and quality of standards.
• Supervise and coordinate the activities of terminal staff, including processing time-off requests.  Responsible for staff recruitment, performance management, compensation, and corrective action. Ensure staff is trained per HSEQ, operational and company-wide policies and procedures.
• Plan and coordinate customer service activities in consultation with commercial and operations management.
• Control and minimize labor overtime, repair expenses and utilities.
• Maintain existing terminal and monitor the equipment to make sure that it stays in top condition and manage repairs or replacement recommendations for the equipment when needed. 
• Provide leadership and training to accomplish the company goals and objectives.
• Incorporates employee organization and terminal cleanliness among personnel.
• Provides direction, development and leadership to terminal supervisor and operations manager, where applicable.
• Observes and makes recommendations regarding the efficiency of the terminal’s processes.
• Develops, implements, and manages mandatory regulatory records.  Ensures that all record keeping follows regulations and laws.
• Oversee the Preventative Maintenance (PM) program for terminal operating equipment.  Ensures that equipment is repaired and maintained. 
• Assists the HSEQ representative in developing, implementing, and enforcing The Company policies and procedures to promote and ensure a safe and environmentally responsible workplace. Approves contractor qualifications in consultation with the HSEQ department and procurement. 
• Works with Terminal personnel to ensure all Company and payroll record timekeeping initiatives are satisfied, including accurate hours submittal of worked time, PTO, time off without pay, etc. Research any discrepancies and make sure everyone is following The Company’s policies and procedures. Work with the appropriate department if workers' compensation, personal medical leave, etc. are being utilized and require approval(s).
• Works with Human Resources to ensure compliance with The Company policies and procedures and/or bargaining unit contracts as well as local, state and federal laws. Coordinates activities with Human Resources to ensure that recruitment, retention, employee relations, performance management, and other human resource objectives are effectively and efficiently carried out.
• Prepares the operational and capital budget. Monitors the budget and ensures expenditures are within budget parameters.
• Other duties may be assigned as needed.

QUALIFICATIONS

To perform the duties of this position successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below outline the knowledge, skills, abilities, and competencies required for this position.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in a related field and five years’ terminal/general management experience. Terminal Manager experience is highly preferred.   Related experience may be used in place of a degree.
• Minimum five years’ experience in terminal management or related terminal, refinery, or tank vessel experience.
• Experience in staff management.
• Knowledge of and skill in operating equipment.
• Proficient in Microsoft Office software.
• Project management knowledge.
• Must be TWIC eligible. 
• Ability to use hand/power tools.
• Ability to wear safety equipment, including safety shoes, goggles, gloves, and similar equipment.
• Ability to read, analyze, and interpret documents (regulations, policies, reports, bids, etc.), blueprints, and drawings.
• Ability to write reports, correspondence, and procedures.
• Ability to effectively present information, communicate with, and respond to questions and complaints from staff, co-workers, management, and customers.
• Ability to use basic math skills, calculate formulas, and understand tank capacities, volumes, and percentages.
• Ability to create and monitor budgets and skill in cost estimates.
• Experience and ability in working with and evaluating contractors, subcontractors, and similar vendors.
• Knowledge of pertinent laws and regulations.
• Customer service focus.
• Ability to interact with others in a professional and appropriate demeanor, work effectively with a diverse group of individuals and maintain effective working relationships with staff and customers.

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

The working conditions and environment, and the physical requirements/activities listed below are representative of those that an employee must meet to perform the essential functions of the job successfully.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions and Environment: While performing the duties of this position, the individual is often exposed to a variety of weather conditions, including extreme rain and heat/cold, noise, fumes, grease, oil, noxious odors, cleaning chemicals, paints, glues, and solvents.  Approximately 30% of the workday is outdoors.

Physical Requirements/Activities: This position involves standing, bending, stooping, walking, and climbing. Frequently, the employee is required to kneel, bend, crawl, crouch, push, pull, lift, or twist. The Employee must be able to correctly wear all required personal protective equipment (PPE), including but not limited to respirators and full chemical suits. Must be clean-shaven where the respirator seals to ensure proper fit and protection, under OSHA standards. Must be able to wear and work in a full-body chemical protective suit for extended periods, which may include gloves, boots, and face shields. Must be able to maintain fingernail length at a level that does not interfere with safe equipment handling or hygiene protocols. Occasionally, the employee is required to lift or exert force of more than 50 pounds. Frequently, the employee is required to lift or exert force of up to 25 pounds. Must be able to climb and work on top of bulk liquid tanks ranging in height from 4 – 60 feet. Specific vision ability required is close vision of 20 inches or less and vision ability of greater than 3 feet.

Equal Employment Opportunity Statement

BWC Terminals provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.