About Lovepop
Lovepop is on a mission to create one billion magical moments. We combine art x engineering to create the most magical paper art cards & gifts. Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments with over $300m in lifetime sales ($30m+ annually). Lovepop consistently ranks in the top Google results for cards online, enjoys 29% national brand awareness in the category, and has helped its customers create over 65 million magical moments (30 million+ units sold). We live by our four values: engineering, hunger, magic, and connection. The opportunity ahead of us is large, exciting, and meaningful. We seek A+ talent to help us become the #1 online card destination in the US.
About the role
We are seeking a candidate for the position of Test Batch Coordinator to take responsibility for controlling the entire test batch process from file reception, sample execution, result evaluation, and reporting to the design department. The core responsibility is to ensure the samples meet the correct technical standards and design and production requirements before proceeding to mass production. We are looking for someone with knowledge of handcrafted products made from paper and fabric who can also take on the additional duty of product sample creation.
Accountabilities
- Sample Process Ownership: Coordinate and manage the end-to-end sample run process from initial request to final output.
- On-site Supervision: Monitor and oversee test batch production on the line to ensure operational compliance.
- Anomaly Detection: Promptly identify and troubleshoot technical abnormalities or operational errors during testing.
- Quality Evaluation: Compare sample results against technical specifications to provide Pass/Fail recommendations.
- Defect Analysis: Identify root causes of failures and collaborate with departments to verify and resolve defects.
- Technical Reporting: Prepare detailed test batch reports and update performance data into the management system.
- Handcrafted Prototyping: Directly execute sample making (cutting, gluing, sewing, assembly) with high precision using specified materials.
- Process Optimization: Propose technical improvements to the Design department to enhance product quality and manufacturability.
- Proficiency in Vietnamese
Qualifications
- Associate’s or Bachelor’s degree in Technical majors or related fields.
- 1–3 years of experience working in a garment production factory.
- Test Batch / QC Fabric: Quality control for fabrics and test batch processes.
- Sample Runs: Overseeing and managing sample production cycles.
- Technical Knowledge: Deep understanding of sample development processes and quality control for sewing and embroidery.
- Technical Analysis: Strong skills in quality assessment and technical evaluation.
- Tools: Proficient in Google Sheets or relevant production management software (ERP/MES).
- Communication: Excellent communication skills to collaborate effectively with technical teams, suppliers, and the production department.
- Mindset: Highly meticulous, proactive, and possesses a continuous improvement mindset.
- Vietnamese
Lovepop Values
Engineering: Curiosity to discover how the world works
Hunger: Desire to take on more than is expected
Magic: Delivering unexpected experiences
Connection: Building relationships with each other
Lovepop Operating Philosophies
A+ talent loves working with A+ talent. A+ talent delivers 10x outcomes.
Growth mindset. We believe people develop over time, that capability increases through belief and hard work. Most increases in productivity come from leveling up and applying more leverage and focus over time rather than by applying more resources or hours.
The team I’m on is more important than the team I lead. From Patrick Lencioni’s “The Advantage”: leaders need to put their working team’s objectives ahead of the objectives of the team they themselves lead for an organization to be effective.
Executive leadership team commitments: We value our time together, Create a safe space, Get everything on the table, Make clean agreements, Set the standard.
