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Santiago, Región Metropolitana de Santiago, Chile
Onsite
Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.
Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.
Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.
Mission / Main focus
The consultant provides support and delivery services to our clients on her/his expertise domain according to Murex standards (quality and effort)
Main activities to be performed
Provide support services to the clients : follow-up and solving of open cases
Contribute to the build phases of upgrade, migration or implementation projects as a stream member and participate to the client workshops when needed
Manage defect correction and product enhancement
Conduct trainings, internal to Murex or to clients
Contribute to client assistance on-site
Start acting as Support Coordinator with guidance
Provide internal assistance to more senior profiles for demo / pre-sales preparation
Work on an internal product evolution stream