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San Francisco, California, United States
Hybrid
Join the team that scales and strengthens Hinge Health's testing capabilities for software-enabled hardware systems. As a Test Engineer II, you will execute well-defined test methods and verification protocols, help run a disciplined hardware test lab, and ensure our devices meet the rigor, traceability, and quality expectations required in regulated product development.
In your first 3 months:
Execute defined test methods and protocols for design verification, sustaining changes, complaint investigations, and related product test activities.
Collect, record, and organize test data and draft clear test reports that address results, discrepancies, and follow-up needs.
Support ad hoc engineering test execution and other bench-level testing needs as programs move through development and verification.
Support QC testing for in-office builds as needed, including basic incoming checks, screening activities, and documentation of results.
In your first 6 months:
Serve as a first line of support for hardware-related complaint investigation testing using established methods and documented procedures.
Help run the lab effectively by maintaining equipment records, tracking fixtures, coordinating calibration status, and keeping the space organized and ready for use.
Support execution of test method validation protocols and other formal studies prepared by the broader test team.
Support automated and semi-automated test execution by preparing devices, samples, fixtures, scripts, and lab setups; monitoring runs; and documenting and escalating failures appropriately.
In your first year:
Support assembly of prototypes, fixtures, and test setups, including minor modifications using standard lab and bench tools.
Identify recurring execution pain points and partner with test engineers to improve repeatability, standardize workflows, and expand automation support over time.
Partner closely with Quality, R&D, and other cross-functional stakeholders to ensure testing is completed on schedule and documented appropriately.
You are organized, hands-on, and detail-oriented, with a strong bias toward clear documentation and lab discipline.
You are comfortable working in a regulated product development environment where rigor, traceability, and process adherence matter.
You are a collaborator who enjoys working cross-functionally with engineers, quality partners, and program stakeholders to keep test activities moving.
You are a learn-it-all who seeks to improve test workflows over time through better tooling, automation, and standardization.
Bachelor's degree, associate degree, technical certification, or equivalent practical experience in engineering, engineering technology, quality, or a related technical field.
2+ years of experience working in a test, lab, quality, manufacturing, or product development environment.
Experience executing written procedures or protocols and documenting results in a clear, traceable, and organized way, including handling sample tracking, equipment records, and test documentation.
Experience using common lab equipment and working within controlled test setups.
Ability to work cross-functionally with engineers, quality partners, and program stakeholders to complete testing on schedule.
Strong written communication skills for documenting results, discrepancies, and test observations.
Experience supporting hardware verification, validation, sustaining, or complaint investigation activities.
Experience in regulated product development environments, ideally within medical devices.
Experience with lab administration, calibration tracking, fixture control, or equipment management.
Experience supporting QC testing, screening, or incoming checks for in-office builds or prototype hardware.
Experience working with automated or semi-automated test setups, scripts, or fixtures in a lab environment.
Basic scripting skills for supporting automated tests, reviewing log data, or assisting with failure triage.
Familiarity with test methods, protocol execution, and formal report documentation.
Experience supporting root cause investigations or failure replication on returned or non-conforming product.
Hands-on experience assembling prototypes, fixtures, or bench test setups and making minor modifications with common tools.
Proficiency with soldering and hot-air rework for PCBA modifications is a plus.
Exposure to software or system-level test execution is a plus, especially in environments where hardware and software interact closely.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.