Test Manager

Accountabilities:

• Lead and coordinate testing activities across multiple concurrent projects, delivery streams, internal teams, and external partners.
• Own the end-to-end testing lifecycle, from test planning and scenario development through execution, defect management, reporting, and test closure.
• Define and maintain testing strategies, plans, goals, closure reports, and other key testing artefacts.
• Manage and oversee SIT, UAT, and ORT activities, ensuring appropriate quality gates are achieved at each stage.
• Collaborate closely with QA Leads, engineers, project managers, business stakeholders, and third-party vendors to align testing activities with programme objectives.
• Act as a testing Subject Matter Expert, providing guidance on testing methodology, risk management, test design, and phase-specific approaches.
• Support resource management and step into hands-on QA responsibilities when required.
• Drive improvements to testing processes, tools, and practices using lessons learned, retrospectives, and industry best practices.
• Monitor testing progress, risks, issues, dependencies, and, where applicable, costs, providing clear status reporting to stakeholders.

Requirements:

• Minimum 5 years of experience managing and leading QA or testing teams on large-scale, end-to-end technology projects.
• Demonstrated experience across the full Software Testing Life Cycle (STLC), including SIT, UAT, and ORT.
• Previous hands-on experience as a QA Lead, Test Lead, or QA Engineer, with the ability to contribute technically when required.
• Strong experience coordinating multi-stream teams, external partners, and third-party vendors.
• Extensive practical knowledge of JIRA and Confluence for project tracking, documentation, and test management.
• Experience with test automation and at least one recognised industry-standard automation framework.
• Strong capabilities in test planning, test case and scenario development, defect management, test data management, and quality reporting.
• Comfortable working across both Agile methodologies, including Scrum or Kanban, and Waterfall delivery models.
• Experience working with sensitive customer data and an understanding of relevant testing and data-handling considerations.
• Good knowledge of testing methodology, insurance/device protection, or e-commerce; experience in insurtech, fintech, or regulated digital platforms is an advantage.
• Ability to understand, interpret, and validate business and application requirements within complex digital environments.
• Strong communication, stakeholder management, leadership, analytical, and problem-solving skills.
• Full professional fluency in English and Spanish, both written and spoken.
• Experience with AI, API, or RPA technologies, introducing testing tools, or working within a testing Centre of Excellence is a plus.

Benefits:

• Remote working opportunity within Europe.
• Senior-level position with significant ownership and visibility across a major international technology programme.
• Opportunity to work across insurance, e-commerce, device protection, and other regulated digital environments.
• High-impact role combining strategic testing leadership with hands-on technical involvement.
• International and cross-functional working environment with exposure to internal teams, external partners, and third-party vendors.
• Opportunity to shape testing methodologies, introduce tools, and drive continuous improvement across QA practices.
• Professional growth through exposure to large-scale digital transformation and multiple delivery methodologies.
• Collaborative environment with opportunities to act as a recognised testing Subject Matter Expert.