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Chicago, Illinois, United States
Onsite
Weekly Work Hours
19.5Compensation Range
N02-HourlyHourly Rate
$23.78 HourlyFLSA
United States of America (Non-Exempt)Position Type
StaffPosition Summary
Provides administrative assistance and facilitation in the distribution of a range of group and individual standardized testing, both automated and manual, administered through a centralized testing center.
Required Knowledge, Skills and Abilities
Knowledge of policies and procedures, applicable local, state and federal laws and regulations related to testing and placement.
Maintains confidentiality of test materials and results.
Knowledge and understanding of computerized and manual standardized testing protocol, guidelines, procedures, and standards.
Ability to oversee test distribution, scoring and test control procedures.
Ability to establish and maintain positive working relationships with others both internal and external Dallas College to achieve the goals of the organization.
Ability to effectively use organizational and planning skills with attention to detail and follows through.
The ability to make decisions and solves problems by proactively gathering the right data/information from the appropriate sources.
Ability to communicate effectively with individuals and students from varying backgrounds in stressful situations, requiring tact and diplomacy.
Key Responsibilities
Administers and monitors a variety of aptitude and academic placement tests following policies and procedures of Dallas College.
Follows established guidelines in working with students and faculty.
Provides general assistance including typing, answering phones, and processing incoming and outgoing mail.
Depending on the area of assignment, maintains a database for statistical reports.
Administers, scores and records test results within published guidelines of federal, national, state and local exams such as GED, SAT, TOEFL, TASP, and CLEP.
Maintains efficient operation of computers and related equipment in a testing lab; troubleshoots basic equipment/software problems and directs complex problems to the supervisor.
Maintains cooperative working relationships with Dallas College's employees and students.
Provides assistance in the coordination of Dual Credit and related testing at remote locations, which may include arranging the testing site, proctoring, scoring and providing statistical information.
Some positions will be responsible for the coordination and setup of Distance Education programs, professional association and certification exams.
Performs computer analysis on test results to assist instructors in determining student comprehension of the test instrument.
Builds and maintains a database of available tests, computer form numbers, test results and statistical data.
Retrieves and compiles statistical data for departmental reports as required and as assigned.
Strong interpersonal skills and the ability to effectively communicate information and ideas both verbally and in writing.
Knowledge and experience providing effective customer service.
Completes required Dallas College Professional Development training hours per academic year.
Performs other duties as assigned.
Physical Requirements
Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.
High school graduate or GED equivalency and one (1) year of work-related experience.
Must have valid driver’s license.
Ability to travel throughout Dallas County for off-site testing.
Official transcript will be required.
Bilingual preferred.
*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.
Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.
Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.