Testing Center Administrator

Training Tomorrow's Technicians to Become Skilled, Employable and Essential. 

About Us  - Big Changes, Better Benefits - Join us today!  

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America.

At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.

Location: 📍2329 E Little Creek Rd Norfolk, VA 23518

Work Schedule: 

• Monday - Thursday: 10am-7pm
• Friday: 8am-5pm

 Compensation: $18.00-$20.00 per hour, based on experience, qualifications, and other relevant factors.

The Campus Testing Proctor is an essential role responsible for proctoring numerous tests and exams to groups of individuals while maintaining a secure testing environment. This position maintains confidentiality and security of all testing materials. Supports other compliance initiatives as directed by the Director of Compliance and Administration. 

Key Duties: 

• Verifying valid government IDs and other legal documents.
• Ensuring compliance with all PSI, FAA and any other regulatory body’s policies and procedures on testing.
• Responsible for reception duties; check‐in and out of testing candidates.
• Monitoring duties include one‐way mirror surveillance, video surveillance, and routine walk through inspections
• Advise students regarding testing competencies.
• General office tasks include report writing, email communications, and over the phone customer etiquette.
• Assist in training new testing proctors
• Assist with daily test center operations to ensure a safe and secure testing environment
• Additional duties as assigned by the Campus Executive Director or Director of Compliance and Administration

This position plays a crucial role in fostering a welcoming, compliant and secure testing environment on campus. By providing excellent customer service and support, the Campus Testing Proctor contributes to the institution's overall success and aligns with organizational goals. 

Required Qualifications  

• High School Diploma or GED
• Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment.
• Detail-oriented, analytical, highly organized, and have the ability to multi-task, prioritize tasks, and work well under pressure.
• Demonstrate a high level of integrity, strong work ethic, and professionalism.
• Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting.
• Highly motivated and goal-oriented, with strong problem-solving skills.
• Must be able to work independently and as collaborative team member and have exceptional interpersonal skills.
• Excellent computer skills are required with proficiency in MS Office applications including, but not limited to, Word, Excel, Outlook, SharePoint, and Teams.
• Ability and willingness to work outside of regular work shifts as necessary or as requested by Supervisor.

Preferred Qualifications  

• Experience as a testing proctor
• Prior experience in a college admissions environment

In addition to a competitive base compensation, we offer a comprehensive benefits package, including:

AIM is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.